EllBee Ganga View

The property is on the road , easily accessible

Friendly staff. Clean n spacious room. Good breakfast. Nice view from the top.

The restaurant in the property was very good with tasty food both for dinner and breakfast

Staff and services were great , also restaurant was superb

My stay at EllBee Ganga View has been the worst hotel stay ever. Faced issues right from the check-in until check-out. The hotel has parking for only 4 cars inside the gate; rest of the cars need to be parked outside. No person from security at the gate. On check-in, we were provided room 206. The bedsheet in the room was torn and had curry spots. When asked for an additional spoon to stir my tea and extra bathroom slippers, I was told the ‘Deluxe Double Room’ is supposed to be a single-occupancy room and thus, it has been equipped for a single person only. The Refrigerator was humming loudly. The Air Conditioning in the room didn’t have a Heating mode. Had to sleep in a cold room for the night. When this was brought up with the hotel staff next day, they provided us with an upgraded room no 404 which was supposed to have heating. But the heating did not work there either. We asked the manager (around 1pm) to get this fixed before we move our luggage to this room, but even around 5.30 pm, this was not fixed. The hotel staff didn’t even have a Heater available. We received a heater around 10.30 pm. While we were out for dinner around 8.30pm, the hotel staff including the manager, the head of housekeeping, and one person from maintenance went into our room in our absence, without calling us up to ask for permission. Very sad to state that this hotel has been marked as 4-star where the facilities and hospitality are both abysmal. Would not recommend staying here.

I stayed for two days . despite travel restrictions and operating with very minimal strength staff took good care of us Rooms were properly sanitized and food was very delicious

The rooftop restaurant, plus the open terrace above it, then the Beatles corner at a level above and finally the viewing point at the very top are great to relax and give beautiful views of the Shivalik mountains and the Ganga river. The food in the restaurant was good too (except for doughnuts that were microwaved before they were served making them chewy and rubbery). The restaurant ambience and decor is also great. The main problems are the rooms. Towels and bedsheets haven't been replaced in years, curtains are flimsy light, the shower knob came off while taking a bath and fell on my feet. Dusty under beds and shoddy cleaning overall. The staff however were helpful and cordial. But that could not make up for the badly maintained common areas and room.

The hotel is next door to a cow yard and a trash dump and as a result there are thousands of flies all over the open areas of the hotel. The room and bed were extremely comfortable but the bed did not have a mattress cover and the mattress was dirty and stained and the pillows the same. The duvet cover was torn in a couple of places. The towels were in bad condition, dingy and frayed. Bathroom was dirty and not well maintained with stained marble in the shower and around the toilet. All that said the Staff was very nice and pleasant. The hotel has a great view of the Ganges and the mountains. We loved Rishikesh and the hotel is nice but the quality of the linens were the worst we have experienced anywhere.

Our experience is “complete Satisfaction “ to say the least. If we go back, we will stay in the same hotel.

The hotel room was nice and clean. The roof top restaurant outside needs a good clean as was very strong smell that put me off food. Roof top was closed for private function or payment to access also.