Four Points by Sheraton Jaipur, City Square

breakfast - superb

Always a pleasure staying at this hotel. Friendly and helpful staff.

Hard to say, must be the location for my business.

This is not a Marriott. I checked in at 3am to find nobody to greet me from the car or pick my bags, I had to look for someone one, entered the lobby, it was hot, they had dimmed the lights and turned the ac off. There was nobody there other than a sleeping guard outside and one guy at reception. There were letters missing from the marriot board that’s usually there at reception. I should have known that it’s going to be a bad stay. I was given a room, 5512 I think but for sure on the 5th floor. The elevator was hot, the floor I went to was dark, hot and smelt strongly of pesticide. The room, after inserting my card did not power on! Had to go down and get it fixed. Mind you now this is me at 3-4 am from a long flight. The technician from the phone call I could hear i established was not interested in coming soon. However he had now manually enabled power. The tv was on, I tried turning it off, I couldn’t because the remote for the tv itself was missing the only remote there was was of the external tv player, set top box. Which could not turn the tv off, but only the media. A call for made requesting the remote. After 20 minutes of no response, I called again and received a house keeping fellow with no remote to come and gaslight me into thinking I’m the idiot who doesn’t know how to use a remote. He tried and failed to turn it off and had to reach into the tv in the back somewhere in the dust to turn it off. Deciding now to sleep finally I sat on the bed and was moved a foot back as I sat down. The pillows on the bed fell to the floor as the whole bed had moved by the simple action of me sitting down. THE BED WAS ON WHEELS. This was a comedy show at this point which wasn’t very funny at 0430am. I decided to bite the bullet and decide to try to sleep. The mattress was old and spongy and provided no support whatsoever I could hear the springs creak and bounce me as I moved around on the bed, which was also moving.

Property had Smelly corridor, and old furniture. Was also served cold food on first night.