Tunis Grand Hotel

Nice location plus ckean and spacious room and bathroom. Price was at the high side for what we received. Staff were helpful, trying their best to catch up with our needs. The hotel is missing proper and active management, and it's very obvious from poor services across the board. Was difficult to get the safebox working, I had to ask for basics such as second bathrobe, water bottle and replacement coffee cups. Recommended to stay if your expectations are basic.

J’ai séjourné avec ma femme et j’ai été interdit d’entrer au début par l’agent de sécurité, après j’ai été obligé de prendre une chambre supplémentaire je ne sais pas pour quelle raison, enfin, on a été dérangé moi et ma femme par des appels téléphoniques vu que l’agent de sécurité qui m’a interdit l’accès au début a essayé de toutes les manières possibles de savoir le nom de ma campagne (indiscrétion et essai de s’immiscer dans ma vie privée) J’ai fait une réclamation le lendemain mais aucune suite ne m’a été donné

The lobby in the reception area was not airconditioned. Poor guy was sweating. It was almost 40 degrees Celsius. The hallways are not airconditioned. Bathtub plexiglass door was leaking water. Minifridge was not working... The staff were very friendly though :)

Nice hotel. It was a shame that nothing was open in Tunis because of covid restrictions, but the hotel was a fine base for what I needed to do in the city

The hotel is not in good condition. At night the music is loud, can not sleep well. Air conditioning worked not well.

The hotel’s room was very spacious, clean and everything works just fine. The swimming pool was excellent and very clean, the breakfast was very good, the room service excellent and the prices very reasonable. The best was the stuff, specially at the front desk. Nothing to complain.

This hotel has a wonderful staff that aim to p,ease. The hotel has a fantastic breakfast and a very Inexpensive and excellent room service. The hotel is very clean and you get very good help from the front desk.

Loved how helpful the people were here ! I forgot that lady at the front desk’s name was but it started with a W i think but she was amazing even when i lost my charger she called a driver to get me one ! i would stay here again and recommend it ! please give her my regards !

First night I was in room 417 and the night club was above us .loud music we couldnt sleep until 02:00am . We called receiption but nothing was done about it. The next day we rmoved to room 201. My last nightby midi night while sleeping the bed broke and my wife git shocked.we called receiption but they ciuldnt repaired it. We slept on the floor.

Frustrating hotel. Cleanliness. No towels. No service. No lifts. You have to use stair case 3 or 4 floors. Very disappointed