Tunis Grand Hotel

I have used this hotel for the past 5 business trips to Tunis, excellent staff, friendly, attentive above all is excellent. I strongly recommend it.

Hotel staff was very friendly and willing to help with anything I needed. Hotel is located in more of a residential area than in downtown Tunis. Room was nice and I slept well.

With all the uncertainty after the revolution we found the hotel to be a quiet oasis in Tunis. The hotel was beautiful the staff was very nice and kind. Even the simplest room was stunning. We were offered a drink and fruit platter immediately after we checked in. A true 5 star hotel.

A great hotel but let down slightly by the inconsistency in pricing for extra adult or extra child. The hotel ended up charging me around £20 more because they would not take payment in pounds - only in euros. Also, on the last day i ordered a taxi that was supposed to take me to the airport one hour before my departure. I came to the lobby, taxi was outside. Went out to get in to the taxi to be told it was on its way. It was clear what had happened and that was the hotel had given my taxi to someone else. Very unprofessional. Anyway, sorted it in the end by getting two normal cabs for my family and i. (Be careful, taxi drivers in Tunisia are all out to make a fast buck and will rip tourists off when possible). Leaving aside the negative parts, i was pleased overall with the hotel. The rooms and bathroom especially were closer towards worldwide five star standards. Other supposed 5 star hotels in tunisia are nowhere near "true" 5 stars. A great effort from the team overall. I would certainly return to stay in this hotel.

A very grand hotel indeed (for Tunisia that is).. - just beware of breakfast - 50 dinars for two is outrageous for some bread and juice!

This hotel looks beautiful and the rooms are very nice, but there are some limitations. The bar which looks good at first sight is very poor. During the three days I was there I only saw one other Customer in there, so the place was dead and the reason is probably because they don't sell alcoholic drinks. They sell cans of none alcoholic beer, coke and fanta and that's about it. Not good enough in a supposedly five star international hotel. Wireless internet was a disaster and several people mentioned this so it wasn't just me. Another annoying thing was the motion sensors on the corridor lighting. At regular intervals you are plunged into total darkness and you are forced to walk to make the lights come on again. It could be dangerous and its certainly disconcerting.

i love this hotel. it's a business hotel with a pool!!! it's a new hotel so everything is new and comfy. very nice facilities, rooms are spacious and comfy, service is amazing. the pool is a little smaller than in other hotels but keep in mind that this is a small business hotel so the pool is not gonna be crowded anyway. the hotel keeps pool towels in every room and they are nice. they have free internet and can loan you cables for free. the wifi was also free in the room. they also have several ports so multiple people can plug in their cables. the restaurant is nice but small (again, this is a small hotel) and the food selection is not very large. but everything was delicious and tasty.

Bad service, lack of respect for the guest, food is very bad.