Grand Continental Hotel 

Awful hotel. Reception area looks nice, rooms are awful and would give it 0 stars if this was an option. Tried to arrange airport shuttle and the hotel tried to really scam us by quoting 6000 INR. The rooms were terrible, they were not really cleaned, dirty towels were folded and placed back, bath tub dirty and stained, Hotel room was really terrible. I would not ever book a stay with them again. It was the only last minute option but the tents would have been better!

This hotel in Prayagraj is excellent. Whether you are with family or traveling alone, you must visit here. The rooms are spacious and well-maintained, offering great comfort. The facilities provided are top-notch. One of the highlights is a dedicated parlor for women, which is truly wonderful, so you can enjoy that as well. Mr. & Mrs Tolsma The Nederland (Holland )

Awful hotel. Reception area looks nice, rooms are awful and would give it 0 stars if this was an option. Tried to arrange airport shuttle and the hotel tried to really scam us by quoting 6000 INR. The rooms were terrible, they were not really cleaned, dirty towels were folded and placed back, bath tub looks dirty, Hotel room was really terrible. I would not ever book a stay with them again. It was the only last minute option but the tents would have been better!

It was not a good experience in the hotel

Highly recommend everyone to stay here

Rooms are in terrible condition

Good hotel in Pryagraj

Great service, great people, excellent food. Will stay again.

Thank you ashish and Ujjawal. Excellent hospitality. Very pleased with the entire hotel staff and management. Will definitely go back. Cleanliness wise also its very maintained. Food no doubt it’s very good freshly cooked and tasty. Happy to see hotel like this in Prayagraj.

I am sharing a horrifying experience at GRAND CONTINENTAL HOTEL, PRAYAGRAJ (CIVIL LINES). I am sharing this to warn everyone. Do not be fooled by their reviews. They practically force you to give good reviews and get aggressive if you dont. The reception staff are intimidating and not welcoming. The hotel claims to be 3 star hotel but has tariffs of 5 star and staff service of 1 star hotel. The front desk staff (esp. Zareena) was discourteous and staff has zero service attitude. To top off the pathetic experience, hotel overcharged me for more nights than I actually stayed. I fail to understand how can they charge as much as Kanha Shyam, Radisson and Sarovar Portico for ordinary rooms, uncooperative staff and bad service. The hotel thinks it has a monopoly in Civil Lines area. The worst part is that the entire hotel thinks as if they are doing some charity if you stay there. The bell boys keep looking at you and call the room number unnecessarily. As a girl, i did not feel comfortable and felt HARASSED. It felt highly UNSAFE to stay in this hotel. The rooms are not what they show in photos on Google. We were a group of 4 and all rooms were poorly lit, smelled of mould with old amenities. THE STAFF BEHAVIOUR WAS EXTREMELY UNPROFESSIONAL. I strongly urge potential guests to never go to GRAND CONTINENTAL HOTEL. This place is a nightmare. If you've had similar experiences, please share them to prevent others from going through such traumatic events. Hotel Kanha Shyam just a few meters away is a much better option. Go there.