Rodeway Inn Clearwater - Central

Staff was friendly and helpful.

The stairs to the rooms are outside of the building, I felt unsafe.

The room and facilities are clean and welcoming. The rooms feel modern but there are minor issues I am addressing in the next section.

They seem to have policies that are setting them back from being great for guest experience. For example: my wife and I booked the king bed non-smoking. We were provided 3 square pillows half the size of a normal pillow. I had to go to front desk to ask for more pillows and were provided with normal sized pillows. They provided only two towels, one washcloth, one floor towel. On the second day when our room was cleaned, the towels were all removed and not replaced. We called the desk to get new towels brought up. Housekeeping took inventory and provided exactly 2 towels, 1 washcloth and one floor mat. Why wouldn't they just stock 4 towels and 4 washcloths like most other hotels? The king bed is in need of replacement. Normally I'd accept that maybe they should rotate the bed to even out the wear, but this one was beyond saving. The dips are prominent, and although they help with sitting on the bed, they are horrible if you prefer sleeping on your side or stomach. It is overall still soft, but those dips are pretty bad. Finally, they could use a good maintenance person, as the shower was lacking caulking and had visible gaps where water would seep into the walls. The shower door screams at you when you open it. Needs proper fitment and maintenance. Other minor cosmetic issues around the room due to shoddy workmanship when installing the updated floor tiles and cord hiders.

Everything at the property was clean! We were greeted by all staff members with great smiles!

It wouldn't be a bad idea to turn on air conditioning in the rooms a bit earlier for arriving guests. Our room didn't get cold until late into the first night. Also pillows desperately need to be replaced!!! No plug and the light didn't work on one side of the bed.