Radisson Hotel Fort St John

There was a storage room full of dirty beds that had the door knob removed right beside my room. Once in my room I noticed the drop down ceiling in the bathroom which was beside the dirty storage room . So anyone could access the room from the unlocked storage room. The room was dirty and the was were sprayed with cement. The room looked dirty including a stain on the bed . I was in the room 5 minutes them went downstairs to ask for a refund explaining my reasons. They offered another room but I didn’t feel safe . I left without a refund or my room deposit.

The staff and the location

No water in the room

easy to find

Room was to have 2 queen beds. Had one and a sleeper sofa. Bathroom floor tiles badly broken. Room was apparently in an addition, it was a long way from the elevator, and through a maze of hallways.

My wife and I stayed at the Radisson Hotel in Fort St. John one night, as we had an early morning flight from the airport and didn't want to drive an hour from our house to the airport at 3:00am. The hotel had my reservation and the check-in process was smooth. I did feel a $100.00 deposit for this hotel for one night was rather steep. It's not that fancy a hotel. Supper at the hotel's restaurant was quite good, and our server was amazing! We left before breakfast started, so I can't comment on that. Our room was clean, but the stuccoed walls are rather dated. I'm not overly concerned with having a high tech super modern hotel, so it didn't bother me, but I was surprised by that. The front desk gave us our wake up call in time and our check out process was smooth. The hotel is centrally located both close to the Alaska Highway and downtown Fort St. John. It's also less than fifteen minutes to the North Peace Regional Airport, which was nice. Overall ,our experience was positive, and we may stay there again in the future should we have a need to overnight in Fort St. John.

There were only two things I didn't really like. I feel that a $100.00 deposit for one night's stay at any hotel anywhere is too steep, and especially a small hotel in a small city like Fort St. John. My other comment isn't really a dislike, but more a comment that the hotel may wish to update the decor in the rooms. While my wife and I appreciate retro, I'm not sure how many others would be surprised at finding stucco walls in the guest rooms. Given the age of the stucco, I'd also be concerned about pieces of it falling off in the bed while we sleep. Other than that everything was good.

Room was not cleaned well, stains on night stand, tv box did not work, mini fridge was not plugged in on arrival, stairwell door to room was jarred and had to be opened by staff member. Lights burned out in hallways and fire stairs. DO NOT OCCUPY notices around hotel by city building inspector. Staff was not helpful and rather unfriendly. No receipt given on departure (was told booking.com provides a receipt which would the be the first hotel I’ve experienced this at). 100 dollar CHARGE on credit card for damage deposit rather than a pre authorization. Will have to see if this charge is reversed in next 10 business days.

Convenience to the mall and other businesses

Nothing