Heathlands Hotel Bournemouth

Convenience to the town centre

Bedrooms not serviced

The location is excellent for access to the town and the beach and is in a quiet road. Their garden is lovely. The beds were nice and the sheets felt nice. The staff are friendly. Its a budget hotel but still you do pay for the location. There was lots of hot water possibly even a bit too hot.

I have fibromyalgia and arthritis which they were told about but they put me on the top floor and the lift to that floor was not working. The room being in the loft space meant that it was excessively hot, we had three fans going constantly in the room and we were still far too hot that we both felt unwell. The shower was the worst I ever had in a hotel, if you wanted a cooler shower there was no water pressure to make this possible. The dressing table was dodgy, if you leant on it it would tip forwards, this needs attaching to the wall as it is a hazard. The fire alarms went off in the night for two nights and we left the building, the fire brigade attended as somebody called them. We could smell weed in the stairwell so somebody must be smoking it in ones of the rooms. I have been here before but had a better room, sorry to say I dont think I will again. Shame as it could be lovely with a bit of money spent on it. I sat in the garden as it was so hot and got injured by getting my skin caught in a broken seat.

The stuff was very polite and the room was just right

It was convenient for getting to the venue that were were visiting.

The beds were so hard and uncomfortable. Couldn’t sleep, so glad that it was just for one night. We were told that weekend check out time was 11.00am, but when we got back to our room from breakfast at 10.05 the door key cards didn’t work to let us in, as they are programmed to close at 10.00am during the week days and doesn’t change for 11.00 automatically at weekends. Very inconvenient having to go back to reception to get them unlocked.

The location was perfect within 5 minutes of the beach. Had a nice outside area to sit and have a drink.

The breakfast wasn’t great. Rooms really tired could do with renovating.

We had a lovely stay at this hotel

The staff were very friendly and helpful.

The hotel was dated but clean. Unfortunately my bathroom was very small and the show had a shower curtain. The toilet seat was chipped and the bathroom was not suited to a double room. The bed was not comfy.