CERVO Mountain Resort

Location clean good food calm relaxing

Nothing

Just the view from the room. That’s it

Dark, Depressing, far from center If you want a dark and depressing hotel, then Cervo is your place. We checked out this morning and I couldn’t be happier leaving that place. They claim they are a 5 star hotel but they are not, they are a 3 star hotel. We stayed in 5 star hotels all the time, we just stayed at Bauer au Lac in Zurich and Victoria Jungfrau in Interlaken. Those are 5 star hotels. Rooms are dark (bedroom is light with good views). Bathroom is so dark, I had to use my cell phone flashlight every time. Living room is useless. Amenities are very weak. Nothing worked properly in the room. Tv didn’t work, we let front desk know but no action. The tablet was not working properly. Breakfast included but my God worst breakfast ever. The buffet is in a dark room like a dungeon. You feel like you are having breakfast in jail or captivity. Dark room you can’t even see. Their breakfast items are a joke. I suggest the owners travel to Victoria Jungfrau and have breakfast there and learn a thing or two. 2 sliced apples is NOT considered fruits for breakfast. Their Italian restaurant is also bad. It has good views of Matterhorn but our pasta was so al dente we couldn’t eat. Staff is amazing. This review does not reflect on anything the staff did. They were kind and accommodating. I would not stay there ever again and I will not recommend that hotel. Oh it’s also far from center of the city. It’s a long walk there, about 15 min. I know it doesn’t sound as bad but once you hike for hours and you are dead tired or being on your feet all day then walking uphill for 15 minutes is last thing you want to do. Wish them luck but please do not market yourself as a 5 star hotel. It’s a 3 star hotel.

Alles war wunderbar, Alle angestellten waren super nett und sehr hilfsbereit. Ich fühlte mich von allen willkommen. Das Frühstück unglaublich mit viel Liebe angerichtet. Das wir allen duzen dürften war für mich daß schönsten. Das Essen unglaublich lecker. Ich werde bestimmt wieder zurück .Bin schon am planen und ich werde allen empfehlen. Ich danke das ganzen Team für die wunderbare schöne Tage.

Kann ich leider nicht sagen

Отличная локация, природа, тишина, отличный ресторан!

Мягкие матрасы.

Amazing option for a skiing trip in Zermatt - everything is 5 star: service, location, restaurants, spa, ski-in/out. We loved that we could effectively spend all non-skiing time in the hotel if we wanted to - given the spa and three great restaurants.

Freundliche Mitarbeiter

Morgentliche Störung durch Personal (Trotz "Do not disturb" Sign)

colazione ecellente con ampia scelta di dolce e salato, la posizione comodissima se sci ma anche se vuoi visitare il paese

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