Kapsaliana Village Hotel

Stunning hotel. Luxurious, friendly staff. Great restaurant and pool. Lovely herbal plants everywhere - smells beautiful!

The staff was all over us and we had no privacy— people were in our backyard cleaning the pool and dealing with various maintenance issues the whole time, testing the water, cleaning buckets and tools in our space all morning, no sense of the serene and calm that there is in for instance the main pool area. So that was odd. The dinner meal was increbly bad— inexcusable in every way. As if no one had ever been to a nice restaurant in for instance Ca, which this place should feel like since the surroundings are full of gorgeous fresh produce and would easily translate to a farm stay experience. Our server gave us Cabernet when we asked for light red, and without telling us the price the most expensive. Then we asked for pasta for the kids since the table nearby had been offered, and then, after waiting over 30 minutes, the kids were served a bowl of potato foam with no pasta in sight because, we were told, the chef had a “surprise” get out of here!! It was so bad I can easily describe it as the worker meal in years, and def the worst in Greece by order of magnitude. And the price for all this food that basically tasted like eating straight chicken boullion and raw crayfish, at cat food sized portions, was almost $300. It was absolutely laughable in the end. The owner was seated nearby and never once glanced out way, though clearly our waiter was struggling and we were engaged in long back and forth with his staff. Terrible.

Fantastic hospitality, wine tasting was a highlight of our trip. The hotel is beautiful and very sympathetically renovated. Very peaceful and relaxing.

The property was very beautiful and relaxing. The food was amazing and the staff were very friendly and warm. Thoroughly enjoyed the experience.

Très bon accueil ,personnel très pro, cuisine excellente, hôtel très agréable et très bien aménagé. le seul bémol est de devoir payer le chocolat chaud au pdj alors que la réservation incluait le pdj.

Truly special. Food, property and service. Bliss.

Beautiful hotel, exceptional setting, wonderful service.

Let’s just say we didn’t want to leave! Wonderful amenities, friendly staff who bent over backwards to make sure we had all we needed, amazing food, especially the breakfast! Will be back again.

We had an incredible stay at Kapsaliana. The room and property were stunning, the staff was very kind and helpful suggesting things to do, and the food at the hotel restaurant was some of the best we had in Crete. Would absolutely stay again!

Much thought has clearly gone into making this a haven of peace, which also has wonderful food. Very hard to find anything negative to say about it - we loved it.