Mesón de la Merced Hotel Boutique, Patio & Spa

El inmueble esta hermoso y muy bien ubicado pero el servicio de limpieza es pésimo y las toallas son muy viejas y rasposas. Muy mal servicio de limpieza lástima. No sé como tiene tantos reconocimientos con ese mantenimiento.

unfortunately I wasn't able to traveled due to a family emergency, how can I go over the charges on my visa card? please respond back

The hotel staff and owner went the extra mile to make us feel welcome. The room was clean, comfortable and had character. We celebrated our 40 year wedding anniversary in Queretaro. The hotel owner made restaurant reservations for us and even arranged for a driver to and from the restaurant. At the end of our week long stay I was a little sad to leave. I will definitely stay at Meson de la Merced in the future.

Very charming and quiet close to center of town. Loved the mexican ambiance

Perfect location. Very old facilities. Nice look though. The room has three floors, two of them unnecessary and useless, but they charge for that. Too high the price for what you get,

Excellent location. Looks good externally. However hotel furnishings are showing their age. Only 1 of 4 staff we interacted with had minimal familiarity with English. They did not seem to know the local area, location of restaurants, or etc. No maps were available of the old town area. Breakfast consisted of 1 slice of white toast, 4 slices of banana, and some papaya. I am a tea drinker and the hotel had no black tea. We expected more based on the price we paid. If you stay here get the cheapest available room. Our deluxe room was certainly not worth the higher price we paid for it. I give the hotel an overall rating of two based on its good TV.

A hotel with a difference! - a converted 'neighborhood' building around a large patio area dating back to the 17th century where it was first used as lodgings for monks from a nearby temple/convent and then later as a 'vecindad' - a community dwelling area, housing number of local families My room was a three floor unit conversion from one of the original homes, modernized but quainit and retaining the old world charm of the neighborhood. Just 5 minutes walking distance from the historic center of Queretaro the location is ideal for visiting this interesting part of the old town and despite lots of life in the center squares and streets the hotel location is completely quiet at nights and very safe. Like most of these types of hotel there are a few details which could be improved. My shower head was caked with lime scale and needed cleaning - no big deal. The included continental breakfast - a plate of fruit, toast and coffee could be improved for children with the addition of cereals, but otherwise no major problems. The staff were courteous and friendly. Since my room could accommodate 4 individuals I'll certainly be thinking to use the hotel again for a 'tourist' weekend visit with my family. Overall a very satisfying stay.

Great location. It's easy to walk to the plazas in the centro. The central court is beautifull. Rooms are clean and spacious with a small fridge.

Clean and rustic with convenient location to central historic district. Good value. Could be better on small details like small items in need of repair would give it a great quality look. A coffee maker in room would be great. Night staff was very helpful.

What fun three-story rooms! We thoroughly enjoyed our stay, complimentary breakfast in the courtyard, and being just a skip down the way from nightlife and historic sites yet in a quiet block for sleeping. Two words: air conditioning! Yet historic, charming rooms