Riad Mandalay

I booked this Riad for a 5 day 4 night holiday for me and my daughter. Reading all of the reviews I was nervous to stay based on those. I will say this, if you are after and expecting a hotel standard,than book a hotel and not a Riad . If you want an authentic moroccan holiday, with little thrills but great hospitality, budget friendly, and a beautiful atmosphere this is the perfect Riad. Abdul the manager couldn't do enough to ensure we both had a pleaent stay, I will also like highlight the ladies who make the breakfast, evening meals, and clean the rooms, they were friendly and so helpful. I opted for the half board option which meant we had a warm and fresh cooked meal on the evenings after a busy day exploring Morocco, every night was something different, and fruit, tea andbpr biscuits were served for afters. The walk to find the Riad is a bit tricky, I would suggest you ensure you have data and use Google maps, as there are people 'offering' directions, however they will be expecting compensation for their efforts. When I needed a taxi to go to the waterpark Abdul was able to arrange one there and back, taking the complication out of it all. Like I said if you require the comforts of a hotel setting, I would suggest you book a hotel, but this Riad offered the authentic experience I was after, and will return based of the experience and hospitality from Abdual and team.

Cant believe how disgusting this hotel was looked nothing like the photos at all looked like an abandoned hotel one of the workers was cheeky I asked to change room as there was no windows and was so dirty i said in a nice way and the next day at brekfast he served our food n was laughing for about 10 min when we ate it so god knows what he done to it we had to leave the hotel after 1 day we were ment to stay for 10 nights it was absolutely disgusting!!!!!!! Wouldn't give us any money back.. the pool was that dirty you couldn't even see the end of the pool the smell was horrible I would tell no one to stay here can't believe the money we spent! Pictures dont look too bad compared what it was really like there was stains all over the walls bed and the lockers discusting. We then went to imperial hotel and it only cost 440euro for 9 nights it was amazing!

We arrived at 10.30am and was asked straight away for city tax. I went to pay with card and was told don't accept card. I said as we literally just arrived I'd not got any money out yet so they asked us for English. They were very keen on getting this money straight away despite we couldn't get into our room until 2pm. We went for a walk and upon coming back to Riad we couldn't get in. We knocked on the door for half an hour as there was no bell and door locked. 2pm in blazing heat stood outside with no shade. Pool is tiny and dirty. We wouldn't go into it as didn't look hygienic. No sun loungers. Just a pool under cover so couldn't sunbathe around the pool. Now for the rooms. The double bed was falling apart. It had wooden plinths around and they were so loose and wobbly. Everything looked like it was 100 years old and falling apart. Huge cracks around sink. Bath didn't work at all and was covered in hairs and thick dust. The shower was literally held on by 1 screw. We received 1 small towel each. No big towels for showering and no towels for pool. When I asked if we could please have another towel they weren't happy and tutted and pulled a face. I found it very unfriendly and was concerned how we would spend our days around here. The aircon didn't do anything apart from put a puddle of water on the floor. I was told by other guests too door was held together by staples and that breakfast was a piece of stale bread or a little croissant. There was no restaurant area. Just 2 grotty tables next to pool where you have breakfast. We didn't stay here. This was not what photos showed when booking. We moved within a few hours to another riad just down the road that only cost £50 extra for the 2 of us for 5 days and it was absolutely amazing. I do not recommend this place at all and seriously needs friendlier staff and place cleaning.

Lovely quaint gem in the old walled part of Marrakesh and within easy walking distance to main square. We stayed for a 3 night short break and despite a mix up with our travel agent ( they were not expecting us as they got the wrong date ), we were still greeted by friendly staff and given a room. The room was basic but very comfortable and the pool was a godsend to cool down in after a hot day exploring. I would have no problem staying there again should I ever return to the City.

Authentic Stay with Amazing Hospitality! We had a great time at Riad Mandalay! The atmosphere is truly authentic – from the beautiful Moroccan decor to the peaceful courtyard, it felt like a real escape. Abdul, the manager, was absolutely amazing – warm, welcoming, and always ready to help with a smile (and a great sense of humor!). He made our stay even more memorable. The pool was lovely, and cold which was much needed in the heat! The air conditioning worked well, which was a relief in the summer. Breakfast was delicious – fresh bread, Moroccan pancakes, jams, and mint tea – all beautifully served and full of local flavor. Highly recommend if you’re looking for an authentic experience with top-notch hospitality. Thank you, Abdul and the Riad Mandalay team!

Our stay at Riad Mandalay was amazing. The property itself could maybe do with a little refresh, but when you receive the service we did, this can be overlooked. Abdul the riad manager couldn't do enough for us, he was absolutely amazing & always made sure that we had everything we needed for our stay. The area in the kasbah in which the riad was located was fantastic with everywhere we needed to visit within walking distance. If you're planning on staying here, but have mixed feeling due to some past reviews, please ever look these. Riad Mandalay is fantastic & I'll definitely look to stay again in the future. Thank you again Abdul for your hospitality, you really made our holiday

Riad Mandalay is a beautiful traditional Moroccan guesthouse. If you are expecting luxury, then this is not the place for you. But if you are happy with a budget friendly, unique experience with great hospitality, delicious food, somewhere safe within an idyllic environment, just walking distance from some of the main attractions- then this is the place to visit. Iheb and Abdul were so knowledgeable and accommodating and were always making us laugh. The Riad is also a great place to meet other like-minded individuals with travellers visiting from Scotland, Holland, Belgium, France, Portugal, and America. There's a rooftop area where you can sunbathe or unwind in the shade. The breakfast was a little repetetive, with it mostly being the same thing served every day (we stayed for a week, and I think on 2 of the days we were served omelette instead of pancakes). But - for the price we paid, you can't really complain as the breakfast set us up for the day. The dinner time meals were absolutely delicious. Compliments to the Chef 👩‍🍳 only downside was that we had brought 2 of our own towels with us to use for the waterpark, and after having hung them up in the bathroom to dry on the hooks- we noticed they had disappeared after having our room cleaned the next day. I think this was a genuine mistake, but I wouldn't recommend leaving your own towels out for this reason. Would definitely recommend visiting Oasiria Waterpark, Ouzoud Waterfalls, and of course Jemaa el-Fnaa. A pleasant stay in a wonderful Riad with wonderful people. Thank you 🇲🇦.

Great location. Incredibly hospitable staff. Abdul specifically was super friendly and helpful!! Food was plentiful. Air con worked. After previously reading some reviews, I wasn’t sure what to expect; however, it is clean, sufficient and a good base for exploring the city.

Very basic place to stay, although we got a warm welcome. Rooms are very basic and whole building is in need of a good bit of TLC. Room was clean, beds were a bit lumpy not the best. Towels were a bit threadbare. Breakfast was basic but fine enough. Alright for a short stay. Rooftop sunbeds needed cushions and most were cracked. The Air conditioning was not the best as room was quite stuffy, perhaps a service? Rooms would benefit from a small fridge inside as no drinks etc available to purchase on site. Just go there with an open mind and don’t expect too much. It’s bearable but it’s not a hotel !