OYO New Inn Hotel

We had a disappointing stay at OYO New Inn recently. We had booked the 2 family rooms and told these would be suitable for 4 adults (I had spoken to management multiple times before booking who confirmed this). Upon check-in we were told the rooms were only for 2 adults and 2 children and the beds weren't suitable for adults. There was no apology just confrontation and abruptness. We were then 'allowed' to stay in the family rooms and these were very disappointing. The rooms were unclean, one of the rooms had the soap open and litter in the rooms. The surfaces were also dirty. Not to mention the main light in one of the bedrooms and along the corridor wasnt working. The beds were extremely uncomfortable. We removed the mattress from the top bunk to sleep on the floor and there were no springs in the mattress, it was comfier sleeping on the hard floor. The noise was something else, loud music and noise from the bar below which seemed to go on until early hours! It was an overall disappointing experience and I wouldnt stay again. The location and surrounding area was lovely and very handy for the Yorkshire Three Peaks, which is what we did the following day, just a shame we set off after a terrible sleep/stay.

A lovely hotel. It had everything you could want. The staff were very friendly and helpful. The room was large and clean and the breakfast was good as was the dinner. It had parking and a bar

Continental breakfast was great, bar staff was excellent

This was a great place to stay to be able to walk into the Dales. It was a beautiful setting and very good parking. The restaurant was very nice and reasonably priced with fantastic staff! Shower was excellent especially after a damp walk into the hills! Would definitely stay here again. Note, while there is not an electric car charging port, there is one very close by.

We would stay in this hotel again. Good location for some excellent local walks. Good parking, nice bar, continental breakfast very good, liked the bacon sandwich! Quiet village setting.

Friendly Inn, have stayed many times. Clapham is a quiet pretty village, not much there but good walking access.

Stayed here 2 nights as we were doing the Macmillan mighty hike in Malham. Hotel was great, good selection of beers, food was fantastic ( proper pub grub), staff were friendly and helpful, clean rooms.

Nice proper pub with rooms. Evening meals we had were excellent and clearly home cooked rather than frozen/factory produced. Staff were all great and the pub has a good selection of beers and some friendly & colourful locals. Would stay here again.

Friendly staff, good room, excellent breakfast, clean.

So so... Bar staff were friendly with a decent array of beers. Room was tired but clean. Evening menu was just a folded A4 page, selection okay but premium pub prices; 19 for a burger / chips, 19 for pie / mash. Breakfast was included in price but disappointing... Usual cold buffet available but no hot buffet; bacon delivery hadn't arrived at 0830 so literally only sausages available - couldve managed but no beans, mushrooms, eggs etc.... bit poor for a pub/hotel breakfast