Kristalli Hotel Apartments

Excellent holiday, very friendly staff. The new menu was great. Rooms are good and cleaned every day. In old town but 10 minutes from the strip. Great restraunts nearby. Will certainly be back. 😀

Beautiful hotel Me and my mother stayed here recently and we had a fantastic time. The staff are so friendly The rooms are clean and big (the shower is amazing) Pool area is nice with lovley pool bar and sunloungers are always available. The food is superb aswell .. Cannot fault this place at all! We will be back Thank you for making our holiday special

Lovely apartments and very well maintained. Food and drink are well priced and the quality and portion sizes are good. Location is about a ten minute walk from Malia strip and just a few minutes from the beautiful bars and restaurants of Old Town Malia. Close enough to get to everything but far enough to still have a good night's sleep. Our only complaint re the hotel is that the pool is super cold, so getting in it at this time of year was - breathtaking! Might be worth considering somw heating for it!

This is our second time at the kristalli hotel and for a three star hotel you get five star treatment, very family orientated from old to young and every member of staff are so friendly. The owners and staff do their best to give you a holiday to remember so no wonder so many return year after year. You even get a bottle of wine in your room on arrival. We are so glad we found this hotel and I imagine we will probably return next year. A big thank you to all at the Kristalli . Rob and Elaine Lillico

A lovely family retreat. On arrival, we were greeted personaly by the family who own it. They asked how our flight had been and showed us quickly to our room. The accommodation was very comfortable and modern and for a charge included air conditioning, (a must in the heat at this time of the year.) A nice touch was we were also given a complementary bottle of wine in our room. The whole complex although small, was managed immaculately and pool and bar areas had plenty of beds and shade to relax. Thers was also a pool table for guests to use. The bar staff were lovely and would always help and advise when and if needed about tourists advice. The food menu was very nice, I reccomend the Kristalli Burger for those hungry people,. These apartments are in the old town of Malia and much quieter than the main strip, but if you wanted, it was about a 20 minute walk to the centre. There were lots of very pretty and nice restaurants around the apartments. All in all, I loved my two week stay here and will definitely return. Thank you Nikkos and your family.

I've just got back from a fantastic holiday at the Kristalli hotel. I went with my two daughters aged 14 and 17. We arrived in the early hours of the morning and were greeted by the lovely Demitri, who showed us to our room and sorted out our air conditioning which I had arranged in advance. The room was amazing, clean, spacious and with two balconies. The beds were so comfortable so every night we had a brilliant sleep. The pool area is beautiful, the sunbeds are on a grassed area and spaced out so you don't feel on top of anyone. There are plenty of sunbeds so no need to rush down in the morning, this was a huge bonus. The pool was clean and inviting. We ate at the pool bar everyday and the food is delicious and very reasonably priced. The hotel close to the old town which has lots of beautiful restaurants then a slightly further walk to the strip. Perfect for myself and daughters. The best thing about this hotel is the staff. They are just wonderful, they make you feel welcome, are polite and are great fun. Thank you to them all for a perfect stay. We are going to book up and come back next year!

So hard to put into words just how amazing this holiday and accommodation was. Our first holiday to Crete and certainly won’t be our last. Will definitely be staying at Kristalli again, wouldn’t stay anywhere else! Firstly the staff are amazing! Welcoming, kind, friendly. You couldn’t ask for more. Nothing is a bother to them. I love the family run ethos, and the smaller setting. We were made to feel welcome and right at home. They take such a genuine and kind interest in the kids and interact with warmth. I 100% understand why so many of the families present during our stay had already stayed previous years at Kristalli. The air con is an added extra- but 100% worth it. The Aircon was lovely and cool and kicked in straight away as soon as we entered our rooms and had our windows and doors shut. Far better to pay the little extra and have good air conditioning rather than having it included in the price as many other accommodations day and it doesn’t work or isn’t very cool. The rooms were clean, spacious and maids cleaned every day and clean towels. A big perk is not having to race to reserve sun loungers, no matter what time of the day you come down there is always sun loungers available and plenty of space in the pool. It never felt over crowded. Just perfect. They even provide little pillows to borrow for under your towel at the pool. The pool bar is great, amazing cocktails and delicious food. So reasonably priced also. Staff even bring drinks and food right to your lounger! Amazing service! We got goodbyes, Hugs and handshakes before we left, making us feel again really welcome. The location was perfect for us! Up the hill slightly from the old town- 5 minute walk into the old town for restaurants and 10 min walk to the strip, about 15 minutes to the closest beach. It was lovely and quiet. We had a perfect nights sleep each night of our 14 night stay. The old town is just stunning!!! Absolutely beautiful little streets and restaurants. We loved avli, zorbas, San Giorgio and nostimo. No need to go near the strip if you don’t want to. The strip wasn’t vulgar or messy when we did visit for the shops or to the beach but this was during the day and before 11pm at night so not sure if it’s different when it’s later. If you’re reading this, honestly, book Kristalli you will not regret it. We have children ranging from 16 to 2 years old and ticked all the boxes but we also seen older couples and young couples with no kids also. It really does suit all. Thank you Kristalli for the perfect stay and we can’t wait to return soon!

We had a lovely stay at this charming, family-run apartment complex. The rooms were spotless, cleaned daily, with fresh towels provided every other day. The pool area was clean and refreshing—perfect for relaxing after a day of exploring. The on-site food was freshly cooked and delicious, adding a homely touch to the experience. The owners were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The location is ideal, right within the old town and just a short walk to numerous authentic Greek restaurants. It truly offered a perfect blend of comfort, hospitality, and local charm. We would definitely go back!

I love smaller family run businesses and this was almost that. Not small by any means but not too large either. Place was just right. Accommodation was clean and tidy with all your needs covered. (Fridge, small freezer compartment and a kettle) Cleaning was done every day and to a good standard. (Cleaners were all lovely and very friendly!) Staff/family who own and run the place are just amazing. So friendly and helpful, and even the younger ones, too! You can see that their business is on the utmost importance to them. Food and drinks available on the premises was lovely! The pool was lovely, although at times perhaps quite full especially with abandoned floaties which took up a lot of space. Only thing we were sad about was the pool closing at 8pm as we would have liked to have had a dip later in the evening but it’s not the end of the world especially when everything else was so good! Within walking distance of shops and nightlife etc. Get yourself to kristalli hotel apartments and you’ll see for yourselves ❤️

An amazing perfectly up to date, immaculately clean, family ran business who are really hard working friendly kind people. Always happy to help, always with a smile and nothing too much to ask. Apartments are perfectly clean, modern and everything you can need. Supermarket 20 seconds walk away. Food at kristalli is second to none so we didn’t cook in apartments as they did everything we needed for a great price. Whether breakfast, dinner or tea all great choices and made very tasty! We arrived midnight plus and had water etc in fridge for us plus bottle of their own red wine 😍 The staff are abs spot on!! So happy, kind, helpful and full of life - even the day staff in the heat they work in - can’t do enough. ❤️ The night time staff 😀 what can I say! So fun, relaxed. Nicos - you are the best host …. and your side kick- hope you get your dream bmw bike soon - you’re a total asset to any company from what we have seen - at such a young ages you’re always smiling happy and very confident in making people welcome. Always a pleasure speaking with you ! Thank you all for making our 2025 family holiday we have needed! xxxx