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9 / 10 Guest Rating

Hilton Richmond Hotel & Spa Short Pump

12042 West Broad Street, Richmond, us

Hilton Richmond Hotel & Spa Short Pump - main view

About the Property

Luxurious Dining Options

Indulge in exquisite dining experiences at The Restaurant and Shula’s Steakhouse right at the hotel.

Relaxing Spa and Entertainment

Unwind at the on-site day spa or enjoy your favorite shows on the 42-inch flat-screen LCD TV in every room.

Wellness and Convenience

Stay fit with the indoor pool and fitness room, and stay productive with amenities like the iPod docking station, coffee maker, and work desk in each room.

Book your stay at the Hilton Richmond Hotel & Spa Short Pump Pump for a perfect blend of luxury and comfort.

Facilities & Amenities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

Provides a flat-screen LCD TV, iPod docking station, coffee maker and work desk.

25 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Bed

Non-refundable
Room Only
20% OFF$264.89

$211.91

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$295.38

$236.3

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

Provides a flat-screen LCD TV, iPod docking station, coffee maker and work desk.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 Queen Beds

Non-refundable
Room Only
20% OFF$278.19

$222.55

Includes taxes & fees

Two Queen Room

Non-refundable
Breakfast Included
20% OFF$308.26

$246.61

Includes taxes & fees
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access - Photo 1
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access - Photo 2
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access - Photo 3
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access - Photo 4
Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access - Photo 5
1/5

Queen Room with Two Queen Beds and Bath Tub - Mobility and Hearing Access

This accessible room features a refrigerator, cable TV, and tea- and coffee-making facilities.

25 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 Qn Mobility/hearing Accessible W/ Bathtub

Non-refundable
Room Only
20% OFF$278.19

$222.55

Includes taxes & fees

Hearing/Mobility Accessible Two Queen Room with Bathtub

Non-refundable
Breakfast Included
20% OFF$308.26

$246.61

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
1/4

Superior King Room

The quadruple room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Bed Superior W/ Sofabed - Non Smoking

Non-refundable
Room Only
20% OFF$264.89

$211.91

Includes taxes & fees

Superior King Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$295.38

$236.3

Includes taxes & fees
King Room - Hearing Access - Photo 1
King Room - Hearing Access - Photo 2
King Room - Hearing Access - Photo 3
King Room - Hearing Access - Photo 4
1/4

King Room - Hearing Access

The triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

25 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Superior Hearing Accessible W/ Sofabed

Non-refundable
Room Only
20% OFF$291.5

$233.2

Includes taxes & fees

1 King Superior Hearing Accessible W/ Sofabed

Non-refundable
Breakfast Included
20% OFF$331.45

$265.16

Includes taxes & fees
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 1
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 2
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 3
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 4
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 5
Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access - Photo 6
1/6

Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access

This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.

25 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

2 Qn Mobility/hearing Access Roll In Shower

Non-refundable
Room Only
20% OFF$278.19

$222.55

Includes taxes & fees

Hearing/Mobility Accessible Two Queen Room with Roll in Shower

Non-refundable
Breakfast Included
20% OFF$308.26

$246.61

Includes taxes & fees

Guest Reviews

9
Exceptional683 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness9.5
Service9.5
Location9.5
Room Quality9.0
Amenities9.0
Value for Money9.0
Food and Beverage7.5
Overall Experience9.0

Select topics to read reviews

C
CatonyausUS
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"I would have had a great stay if I had hot water. I was assured that I would be give points to cover the stay, but it ne"

1.0

Location

No hot water my entire stay. The sink Al’s had a very slow drain.

Helpful?
M
MyersusUS
Verified booking
couple
Standard Room
Stayed in Jan 24, 2026

"Exceptional"

10.0
Helpful?
J
JackielynusUS
Verified booking
couple
Standard Room
Stayed in Jan 23, 2026

"Exceptional"

10.0
Helpful?
D
DanieryusUS
Verified booking
couple
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0
Helpful?
M
MalikusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
A
AlyssausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Excellent"

8.0
Helpful?
B
BrianusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 20, 2026

"Meh"

5.0

Location was convenient. Facilities were clean.

Entered at noon told the desk agent I know check in doesn't start to 3 but was curious if it was possible sooner. I was on site with a group using the meeting facilities. Agent would not even loom just smirked and said check in is at 3. For over $300 a room didn't expect to be charged for breakfast let a lone coffee. No lobby coffee only what was in the breakfast area and told that cost $16. Woke up Sat morning to shower to have barely lukewarm water.

Helpful?
D
DarriolusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
J
JessicausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

Cleanliness, friendly/accommodating staff.

Breakfast was not included with the price of the room, which I am used to having. Microwave not included in the room, which I'm used to having. Besides that, the room was perfect.

Helpful?
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