Riad Al Ksar & Spa

My girlfriend and I stayed here for a week in march 2015. We found the Riad to be lovely and relaxing. The Riad was very traditional and well set out, we especially liked the roof terrace. The room was quiet, clean and decorated in a traditional style. The Riad is in a very convenient location with in the medina, only a ten minute gentle stroll to the main square. The staff at the Riad were very friendly and professional offering plenty of knowledge about marrakesh. Whilst staying at the Riad we booked some day trips and made use of the spa facilities which were both well organised.

We had a very good time. After a guided tour of the city we were able to manage quite well. The raid was helpful with map and advice necessary for exploring & meals. The staff was friendly and courteous. We enjoyed the spa and would recommend that sirvice.

Very friendly and very helpful staff giving a warm welcome each day and ensuring all our needs were catered for. Taxi service to/from airport was arranged and ran smoothly with a friendly english-speaking driver. Food from a restricted menu was served promptly with good service. Marrakech itself was an experience. An assault on the senses but one not to be missed.

The Riad is very pleasant and also clean. The staff are very helpful and friendly and The location is good, close to the square. Would reccomend.

Lovely quiet riad with knowledgable helpful staff, easy walking distance for main sights of medina.Contacted by staff in advance to organise transfer, when arrived, welcomed and orientated with map and advice by owner.

Great location within walking distance to attractions like the square.Lovely cedar wood courtyard interior and rooms. Breakfast was very good, fruit salad and fresh bread.Lovely rooftop terrace with many plants and good seating. Owners and staff were very helpful and provided information including maps and tips.

a calm oasis amidst the mayhem of the medina. I read many reviews before I went and they mostly mentioned the location (easy and safe walking distance to the square and the souks and just about everything else), and the very helpful, friendly staff. These reviews are spot on. With only a handful of rooms the staff are always on hand to give you their full attention. the rooms are cleaned and made daily. advice and recommendations on sights, food, trips, and anything else you may need are unbiased and independent. I am confused by the few negative reviews I have read but these generally seem to be about the cleanliness. It is worth mentioning that this is a Riad in the medina of Marrakech and not a 5* hotel in a European city. it is not sparkling clean (that would be impossible) however it is not unclean either. it is perhaps a bit dusty in places but then it is effectively in a desert. over all you get what you pay for - a lovely place to stay in the medina. if this isn't your cup of tea you can stay in some big complex outside the walls in the new town and get bused in to take some photos while on a guided tour or something. I for one wouldn't hesitate to stay at Al Ksar again.

I wouldn't describe the hotel or service as bad, but my friend and I had an unfortunate experience. We stayed for 3 nights and found that the service was great however the first time our room was cleaned I made the mistake of leaving money in there, some went missing. I had a headache the night before so knew the exact amount I had/ and 200 Dirhams had gone, We also found along the way prices changes and things were rounded up. As 2 girls staying there, we didn't feel safe this wasn't the hotels fault but stepping out to what was a dark alley and back streets until you saw a main road wasn't ideal. The inside of the accommodation was lovely, and its very unfortunate for the owner that money went missing, I didn't mention it to him as felt vulnerable, I wouldn't be rushing back to Marrakesh old town to stay!

I recently stayed at Riad Al Ksar & Spa for 5 days with 12 of my family members. The Riad looked exactly like the photos's online so that was the first box ticked. The staff were friendly and helpful at all times, and more than happy to arrange excursions for us. All the rooms were spacious enough with a good standard of cleanliness, one of my cousins had a few problems with air conditioning but the manager resolved this promptly. The location, is about 15 minutes walk from the main square and there is a palace (one of the tourist attractions) on route. The roof terrace was pleasant, very large, good views and comfy seating. Breakfast could have been more varied. Each morning consisted of pancakes, bread rolls, fresh jam and madeira cake. Fruit juice and water was strangely not complimentary as part of breakfast. Overall a happy experience.

We've just returned from a week at the Riad Al Ksar and Spa and would fully recommend it to anyone visiting Marrakech. The Riad has excellent staff and is light, cool, clean and in a good location. Abdul greeted us and talked to us about the area, giving us a map on which he highlighted places we might want to visit and the route to Jemaa El Fnar (the main square) which we used constantly throughout our holiday. The breakfast was fantastic and really set us up for the day. Every day we had watermelon, fresh yoghurt, jam and honey, a selection of pastries and good coffee - absolutely delicious! It is served from 8.30am until 10am, but on the day we went home we had to leave the hotel at 5am. Damien happily agreed to serve our breakfast at 4.30am - very much appreciated!