Targa Aqua Parc

os funcionários continuam simpáticos

fui para lá a segunda vez, porque gostei bastante da primeira vez. mas desta vez a comida deixou a desejar em termos de variedade. Tivemos situações em que não existiam copos, pratos , talheres para comermos, tivemos que estar á espera.

The hotel has a pleasant lobby and bar area, although the corridors are somewhat dated. The reception staff were polite and welcoming. The younger restaurant staff were friendly and helpful; however, some of the older staff were less approachable and at times appeared unhelpful. It is important to arrive at the restaurant as soon as it opens, as food becomes cold quickly and guests may need to use the microwave. The lifeguard at the pool was excellent — very friendly, attentive, and always willing to assist. The bedrooms were clean, though the beds were slightly uncomfortable. Unfortunately, the entertainment team was a significant disappointment. Most activities and announcements were conducted in French, and there was little effort to engage with English-speaking guests. On one evening in the bar, an entertainer spoke in French for over half an hour without checking the audience. An English guest eventually expressed frustration, pointing out that no one had been asked about their language. When the entertainer finally asked, it turned out that everyone present was English, which seemed to irritate him. For the remainder of the evening, his attitude towards speaking English appeared reluctant. While the entertainer later began asking guests about their nationality before evening activities, it was clear that bilingual communication was not delivered with enthusiasm. An international hotel should make equal efforts to include all guests, regardless of nationality or language. If the hotel primarily caters to French guests, this should be made clear in advance. Guests come on holiday to relax, not to feel excluded or unwelcome. The entertainment team would benefit from better training or replacement to ensure all visitors are treated with equal respect and inclusion.

Environnement calme respect

Restaurant pas trop de choix malheureusement

My family and I stayed here for 11 nights last year in July all inclusive and we were rather impressed. There was a variety of food served each service, including a pasta and pizza section which my daughter was very pleased about, if you did not fancy anything from there you could also use the glovo app amd order a cheeky mcdonalds! There was entertainment on every day and the staff were friendly and helpful, the rooms were very clean. Make sure to go buy towels from the shack by the pool as you're not allowed to use the ones from the room.

Personnel trés gentil toujours à notre écoute hôtel propre

petit bémol nous étions 13 personnes et impossible de manger tous à la même table

The pool facilities were great. There is a kids/main pool, water park pool and an adults only pool- where we spent most of our time. Rooms had lovely big beds and we were greeted with soft drinks on arrival. Different food every night at buffet and can usually find something you like. Close enough to the city centre (around 20 min taxi) but can be expensive if you hadnt booked free bus service.

Staff rarely smile or take interest in what you have to say. Often times we wait at reception where they glance at you and finish their conversation before speaking to you, the same with wait staff in the lunch hall. In the bathroom in the room there is a clothes wire that used to be white but is now black with mould. Bus service is free however can only book 24 hours before and fills up very quickly. Water supply is weird- water is only given from 10am-11pm otherwise you cannot get any, we had staff count how much water we asked for and say to us the number. Drinks are all given in small thick plastic cups, including wine, which are often hot when given to you.

Laqua parc pour les enfants

Chambre ancienne, à rafraîchir

Everything was easy no issues

Nothing