Green Tulum

Very basic. Would be a wonderful experience apart from the location.

it was on the out skirts of town. no a/c asked for a 2 bed and got one. rooms are really small.

The okay: the hotel was relatively clean, safe, and well lit. I did not use the pool but it looked clean and inviting. The not so good: I don't expect the staff to roll out the red carpet for me wherever I go, but the man at reception was downright unfriendly--not even so much as a smile or "bienvenidos" after a long trip. He seemed really put off that I did not have my Expedia reservation # immediately on hand, and really annoyed when he had to tell me the wireless internet code several times (he rattled the numbers off to me in Spanish, which I understand, but not perfectly and not when spoken very rapidly in a low voice). Location also leaves much to be desired--is on the outskirts of town and inconvenient to get to town unless you walk along the side of the highway (no real sidewalk) for 10-15 min. Even though the town is super safe, I don't feel comfortable walking anywhere along a dark, deserted stretch of road for very long. The room was also not what I expected--the canopy bed was covered in a plastic tarp with debris over it, which didn't look very nice. Finally, the NOISE. Oh, the noise. That was the worst--it was absolutely impossible to sleep. I'm a city person and used to the everyday sounds of life, but the hotel is apparently bordered by multiple construction sites (that operate at night?!?!), a super loud bar, and lots of barking dogs. I slept with earplugs AND my wrap around headphones and still barely slept. Was a relief to leave!

The hotel was located just out of town, about 5min walk away so excellent location. The rooms were very romantic, and comfortable. However there was no hot water (though often the weather was so hot that it didn't matter) Wireless internet was temperamental, and often didn't work. Otherwise we really enjoyed our stay here!

Hotel management is super friendly and helpful. He responded promptly to all my requests. He was also very knowledgeable about the sights and attractions (and related transportation and prices) in and around Tulum. The bungalow rooms are charming. My only complaint is that on the webpage, the hotel is described as having king beds - they have only queens. There were also no complimentary water bottles - but I did see drinkable water in the kitchen. Other reviewers have complained about the noise, and I am sad to confirm that it is true - the hotel's proximity to the road makes for a rather noisy night, which was exacerbated because of road construction. However, the hotel's management more than makes up for all these inconveniences.

Where to start? Do not be mislead by the hotel description or its advertizing. Just so you know where our perspective comes from; We are Europeans who have lived in many countries, I am ex-military with 25 years of living in all sorts of good and bad conditions. We had just spent 5 months living in the jungle in Chiapas, MX. Location: Advertised as 'close to beach......' 'in the heart of Tulum'. This is the furthest hotel from any beach in Tulum, approximately 5 miles/8 Km and is actually located outside the town limits of Tulum. You can walk into the town to eat/drink/shop, but be prepared for an 'interesting' walk. We did try walking to the beach, 1 1/2 hours later we could at least hear the sea - and we walk at a good pace! Located next to the main road a gas station and a 24 hour tire repair shop/junkyard some may find it difficult to sleep! TOP TIP: A cab will cost $75 MX to the beach/ruins, but if you walk to ADO bus station, you can get a bus to the ruins for $8 MX and walk to the beach from there. Also look out for 'collectivos' or 'shuttle buses' to the beaches. Breakfast: When we booked, we paid an additional $2 US each for a 'buffet' breakfast, to enhance the free continental breakfast. The buffet in reality was merely a choice of 3 kinds of cereal. The continental breakfast was coffee and 1 1/2 slices of toast each. The toast was made from the cheapest kind of white bread available, the coffee was either bad or very bad. For an extra $4 US or $45 MX per person you could have eggs. In all the breakfast was a complete rip-off. Rooms: Advertized as having AC. For AC read holes in the roof. There is a ceiling fan, but because of the holes in the roof, the bed has a plastic sheet over the top, thus making the fan useless. The cabanas can best be described as 'rustic'. They are poorly and cheaply constructed, with 'victorian' plumbing. Be patient when waiting for the hot water to finally appear. Ideal for a backpacker with low expectations, but not worth the rate charged. The towels had large holes in them and we were told not to use them for our feet?! The bed was very comfortable though. Green credentials: Called 'Green Tulum', this must refer to the colour of the plants. Although not directly advertized as an 'Eco' hotel, there is plenty of suggestion that this is the case. The wind mill, does not provide power as it does not and never has worked. The recycling bins are a facade as there is no local recycling. The reason you are asked to place your used TP in a bin, is not 'to save the planet' as stated on the sign in the bathroom, but to save the plumbing as the sewage system does not work. Before booking we read all the positive feedback. but are at a lose to figure why the feedback was so good. We are not fussy travelers, we are used to 'roughing it'. If this was priced and advertized in the same bracket as a backpackers hostel/cheap hotel then it would be fine, but that was not the case. Finally if you do chose to stay, be prepared for Lazaro the manager to be 'hiding' around every corner to watch your every movement!

Everything was very nice... wish there had been a little better ventilation, the ceiling fan didn't quite do it. Nice ambiance and friendly staff.

This place is great. A great price, and everything you need. I booked one night here, but ended up staying 3. The rooms are very cute palapa style, and there are bed nets and an earthy beachy decor. This is more a natural eco hotel, and not for someone looking for fancy or cable. It is in town a bit, but a short drive to the beach (we had a car) and the ruins. You can easily walk into town, and I believe there is a walk to the beach, but we didnt try it. Beautiful gardens, and pool. The nicest part was the people. Very kind, helpful and available. I read previous reviews that said the highway was loud and problems with breakfast. I never heard the highways (some roosters, but we didnt mind) and breakfast was fine. You may need to ask if you want anything additional or eggs, but they do have this, you just need to ask. Anyways, great deal to save money, and the environment as well! We plan to go back here. They also have biodegradable shampoo and bug repellent. We loved it here!

Its not at all what the web site explain about this hotel. Never again will i go there

Green Tulum is a pleasant hotel with a lovely garden and a nice wimming pool(not a common feature at hotels in town. The cottages are traditional in style and very attractive. The hotel is a bit far out of town--a fairly long walk along the highway to the centre. The staff are pleasant and accommodatng. all in all we enjoyed our stay.