Estacio Uno Lifestyle Resort

Hitel is located on station 1, which has one of the nicest beach. The beach was beautiful. The service quality of the hotel was not up to standard. Firstly, when I booked a 2 way transport, it wasn't made known that it was provided by a 3rd party provider that uses a big bus. The bus ride was long and torturous. Upon arrival at the hotel, first thing that the staff told us was whether we wanted to upgrade our rooms as the original rooms had no view of the sea. This was quite a deal breaker cos they sounded like they just wanted to make that extra few dollars. In general, the service staffs were not very happy when requests were made and on the last day, they ran out of breakfast food when we went down for breakfast at 8.30am.

No complaints. The staff was super friendly, the location was excellent.. Right in front of Willy's Rock and a quieter part of the beach.

Awesome customer service, hotel steps away from the beach, near dmall

The location is really good because it's close enough to walk to DMaill and the shopping area, but also close to the quieter part of the beach with good restaurants/hotels if you want to get away from the busy area. I recommend using the airport pick-up service because it was hassle-free and efficient. However I don't recommend this hotel for the following reasons: 1. Between July and October there is a massive wind break built between the beach and the resort, so there is no sea view. 2. There is very low cold water pressure in the shower, so showering is challenging (hot water has plenty of pressure so you get scorched from time to time). Cold water showers are not fun either. 3. The Wi-Fi signal is not reliable and we could not connect most of the time. When we did manage to connect, the speed was too slow for voice calls through Skype. We had to ask reception every day (sometimes multiple times) to restart the router or fix the Wi-Fi some other way.

During check in I received a page of things I can't do....the room was next to the pool on ground level with a view of the ocean. Well kind of.... I'm sorry if you have an ocean view why have a sidewalk in front of my window? With a massage table right there? No hot water to shower and the wifi was prehistoric! The hotel is far from anything to do at night. Could not wait to change hotels ...... Do yourself a favor and find another hotel. This hotel needs to lower its prices!

It wasn't terrible, but it was far from great. Rooms were dated, aged, and a bit dirty around the edges. The property and location give it great potential, but needs to modernize and renovate....clean up in general. Needs more than just a fresh coat of paint.

Hotel service was poor. Noisy. Breakfast very poor selection and food sitting out in heat, food poisoning waiting to happen. Only thing it has going for it is the beautiful location of being on White Beach. Very disappointing.

I could hear the traffic outside my room.

Unfortunately the images on the hotels website are not what the property appears to be upon inspecting. Our so called "deluxe room" had damage to the front door of it, inside had 2 queen size beds, a toilet that did not functional properly, bathroom floor was a puddle of water upon checking, floors had hair on them, shower was dirty, cob webs throughout room and the safe for your valuables was not even fixed to the wall so anyone could just walk out with it! Unfortunately a very upsetting experience

The bathroom door was dingy! Customer service needs to improve as well as wifi, really bad signal in the room. Guests should not be allowed to smoke in the breakfast area and in the private beach area.