Embassy Suites Savannah Airport

The room was dark, not enough lamps. I couldn't figure out the tv.

The room was clean, I had plenty of towels, and the breakfast was excellent. I do have one suggestion: the juice station seemed a bit weak, almost as if the juices were watered down. Offering fresh‑squeezed orange juice and improving the overall juice quality would really elevate the breakfast experience.

The juice was weak as if watered down.

Nothing

The beds were hard. Called down to report our refrigerator leaking water and they said they would send maintenance. No one came. After an hour I contacted them and told them it is now 10 and we were going to bed. The lady I talked with said she didn't have our room number. I told her that I had given our room number twice. She admitted she hadn't take note of it. She said she was sending someone's up down. I told her we were in bed. She responded by saying there coming now. She totally ignored what I said. The maintenance guy came and took our refrigerator away. He told us he had no replacement. We then told him about a light bulb that had burned out. He told us he no extra bulbs. This hotel used to be very nice and I always enjoyed staying there. Never again. This is an insult to the Hilton brand.

The area shopping

The house keeping didnt clean the room

Employees were dynamite. Good customer service, the maintenance staff was very helpful

It was outdated. I thought I would have had a better experience with Embassy Suites. This hotel was nothing like any other Embassy Suites I have ever stayed at.

Location

Couch and bed