Bayfront Marin House

The customer service was excellent. We booked this for a couples weekend get away and look forward to coming back.

The room was clean and very nice. However, the shower has very little pressure. That needs improvement. Very hard to rinse any kind of soap or shampoo in the hair. I realize the house is pretty old, it’s well maintained but someone was staying on top of our room and we could hear them talk and walk. They were very loud and that was a little uncomfortable at 1 am I loved the walkway to the beach. Beach was great and the chair and umbrellas was a nice surprise. Since we didn’t bring our own.

Best B&B experience ever. The hosts/staff were amazingly helpful and accommodating. We will be back.

We had a wonderful experience at this bed and breakfast. The property is charming and clean. Our room was comfortable, and beautifully decorated , with the best view. The hosts were incredibly welcoming and helpful throughout our stay, offering great recommendations and making sure we had everything we needed. The location was also perfect — peaceful, yet close to everything. Something to mention is breakfast. While the quality was very good, we found the portion sizes small and the variety limited. Larger servings or additional items would really round out the experience as we remained hungry each day. Overall, it’s a fantastic place to stay and we would definitely return. With a little improvement to breakfast, this is by far, the best option in town.

We were well taken care of during our stay at the lookout suite. The views were amazing. We enjoyed the quietness and the covenient location.

Was so charming!

Well, my friend and I are both 80 ish ladies. Needless to say I did not know the room I selected was on the 2nd floor. The parking is more than 2 blocks after you unload your car. Ugh!! So I had to pay for a parking space on the street during the day . Nights are free after nine. Great breakfast and afternoon wine and cheese brought to your room. Service was so helpful!!!!! We did enjoy ourselves.

First…the good. The location was perfect. The inn was close to sights and had lovely view of the water. The outside courtyard and garden were relaxing and well-maintained. The evening happy hour was nicely done. Sheets and towels were soft. Parking was fairly close and convenient. Daily delivery of breakfast to the room was convenient. On the first day, they gave complimentary bottles of water, but for the room price, bottles of water (which are cheap) should have been complimentary daily. Now…the bad. The inn was ridiculously overpriced for the quality of room and services! We paid $409/night for a room that had a moldy jetted tub, stained and moldy drapes, dirty lampshade and further evidence that they don’t clean properly between guests (wine cork/dust on the floor and hazy glass in shower) and sagging mattress. The breakfast was fine, but sad. For example, we got one piece of French toast that wasn’t much larger than a baguette slice (5 bites) and gray-colored sausage patties like you’d see at a fast-food restaurant. For the price we paid, I would expect impeccable cleanliness, a high-quality deep mattress and gourmet breakfast (e.g., crab or smoked salmon benedict, leek and brie frittata, etc.). They could have done a nice continental breakfast of fresh fruit, imported cheeses and meats, fresh bread and that would have been better than what we got. They promote the inn as a romantic place to stay. But two of the three nights there were loud guests partying late. One group was outside our door on the balcony laughing and yelling until 3 am. The next night, another group of guests were playing loud music in their room until nearly midnight. In both instances, there wasn’t a manager on-site to deal with the noise. When we called to complain, the on-call manager sent a text message to all guests to remind them of quiet hours. That was it. A guest next door said when they called management about the group partying at 3 am, they were advised to call the police. There should be a manager on-site to take care of noise without guests having to deal with it – especially when you’re paying $400+ a night! When my husband complained again at check-out, all he got was an apology. No solutions or compensation. Very poor customer service. On our last night, I decided to relax in the jetted tub. This was a mistake. When I started the jets, the whole bathroom smelled like old, moldy gym socks. If the jet lines are not deep cleaned on a routine basis (especially in humid Florida), they will develop mold and mildew from the standing water. If I could have taken a photo to reflect the horrible smell, I would have. I have stayed at over 100 small inns and B&Bs all over the world. The best of the best have management, who are engaged. They introduce themselves and are present during happy hours to answer questions or resolve issues. The vast majority of these inns/B&Bs have lived up to expectations and more. I have fond memories of many stays - even decades later. Unfortunately, that is not the case here. There is potential for Bayfront Marin House to live up to their own hype – but they need pro-active, engaged management, who regularly inspects the rooms and provides superior customer service. This hotel appears to be resting on its laurels of prior positive ratings and not keeping up standards. It was an expensive disappointment.

Loved the place. The staff was great. I do have 2 complaints. 1. Booking thru Expedia shows this property having a pool with picture and it does not have a pool. 2. Was suppose to be a quiet place however parties full sending outside our window on our balcony from 3-5 am and no staff on site to be able to do anything about it. The entire floor was not happy.