Mandarin Oriental, Sanya

Check-in & Out

Property Notes

When booking more than 10 rooms, different policies and additional supplements may apply. Please input all staying guests' names when booking more than 10 rooms. Please note that each room rate is based on the maximum occupancy of different room types. Extra charges will apply if an additional guest wishes to stay in the same room. In-house guests benefits: - Welcome fruits on the day of check-in. - Free use of fitness center and sauna from 6:00–22:00. - Free daily leisure and wellness activities for adults e.g. Tai Chi and Qi Gong (based on resort`s schedule). - Special promotion for children below 12 years including: welcome gift upon arrival, children’s amenities i.e. bathrobe and slippers in the room, free use of Kids Club with daily activities and daily care (4 – 12 years old), Kids Passport program with special gift upon departure once all stamps collected. - Free entry to children's club for kids. Please note that during public holidays a 100% of total amount within 72 hours after booking is required. The prepayment is not refundable or transferable. Please note that during public holidays prices for extra bed may differ.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.