Mandarin Oriental, Sanya

Staff were lovely, very friendly and helpful. The restaurants were excellent and we had some fantastic meals.

When it rains one of the outdoor restaurants is moved inside. I wouldn't recommend doing it as it was not the same experience at all indoors.

The location of this resort is unbelievable, the privacy (it really has a private beach) is exactly what I would have expected from a Mandarin Oriental. There is a lot of Ocean life and coral easily viewed with goggles (and snorkel). The staff do attempt to please to the best of their ability, however English is a little bit lacking.

It was unfortunate that the pool slide did not work during our entire stay, (of a week) but they did try make up for it.

Perfect getaway resort with beautiful views and facilities. Chloe was super sweet preparing some anniversary surprises for my wife and I.

The pool though there are two and the other was under maintenance. The breakfast buffet is awesome! The Cantonese hainanese restaurant was also very good. The snorkelling was quite nice too as the hotel has a protected coral beach - though a bit costly. In the general area very nice resort setup and not too inconvenient to get into town via taxi.

No shelves in the shower for personal toiletries. No clothes line in the toilet. The drawers in the room kept sliding out for no reason I.e. old mechanism not well maintained. Most importantly we had a child and the balcony sliding doors had no child safety lock (unlike the other hotel in Sanya we stayed at). Lastly, according to the resort map beach had a designated swimming area but in reality it wasn’t marked out and the actual person at the beach said swimming wasn’t allowed… which for a beach resort is pretty ridiculous.

this hotel got its own beach which you can pay for snorkeling(RMB220/hr) /stand up paddle (RMB200/30mins). The size of the hotel was huge, you need to call for hotel's battery car for transportation within the hotel. The sunset was so beautiful in there. breakfast was alright, there were too many people there

Being one of the most famous hotel in sanya, I had a high expectation for it. I booked it as I saw a lot of people saying staying at MO is the best thing to do in Sanya and you can fully experience the beauty of this city here, which was true. the scenery was so nice in there and the holiday vibe was great. BUT, the hotel facility was sooo old! I mean the hotel room itself, as you can see from my photo, the buttons were old and got dirt on it. We did not feel comfortable when stepping into the room as it was sooooo humid! The smell and the feeling was disgusting, we had to turn on strong AC for it. I stayed at a few other hotels in Sanya but none of it got this problem (and MO is the most expensive among all of them). If I could choose again, I won't visit this hotel, considering the price. DO NOT RECOMMEND!