Best Western San Pedro Puebla

Location and staff are excellent.

Restaurant is acceptable, but they don’t have service late night.

The hotel is very charming and centrally located, within walking distance to restaurants and main attractions.

The strong point of the hotel is the location (1 minute from the cathedral and the central square). The employees were nice and behaved nicely. The beds were comfortable and he slept very well.

Weak point: breakfast. You have nothing to choose for breakfast, apart from eggs and Mexican food. For a European (like me) it was difficult.

Every body was so friendly

The staff were very professional, friendly and helpful. The rooms were spotlessly clean and the bed was comfortable. When there was an issue with the balcony door in my room that couldn't be fixed immediately, they upgraded me to a different room. The Aircon wasn't cool enough so on request an additional fan was provided. Balcony views to the street were incredible. Great location right in the city centre. Restaurant serves good breakfast.

The curtains were not blackout curtains so the light shone through in the morning. The ice machine downstairs wasn't working. Renovations are happening currently, which I was informed about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so I can't comment on those facilities.