Links Country Park Hotel

Loved the swimming pool, restaurant and room.

Not much we did not like. The reception area was being renovated. The Wherry beer was not available and the other restaurant was not open on a Thursday.

Visited the links golf course today and must say it needs work, the greens and bunkers were absolutely awful amd the tee boxes also not great. The practice putting green was an absolute joke not very impressed at all. Apart from that the hotel and surrounding bar areas looked nice

Location ideal, excellent facilities well maintained and everywhere clean and tidy. Chef very helpful with my gluten free requirements, food being nicely cooked and presented.

Dining room staff not always on the ball when it comes to tidying and checking availability of breakfast items.

Location was key as I was visiting family members staying nearby - the North Norfolk coast & Cromer are longstanding family favourites. As a result, I did not use the available facilities - golf course, bar, breakfast, other food - so have nothing to say on those. The room was clean, spacious, warm & with a plentiful hot water supply. Staff friendly & helpful. Parking plentiful.

One of the overhead lights was very dim (not a major issue but flagged to reception when leaving) & I couldn't get the TV to work in the minute or so I was willing to spend on this (I was only putting it on in the background whilst I got ready to go out - that was not intuitive & no instructions were readily apparent, they may have been there somewhere, so not flagged with reception).

This is actually a review of the customer service. Wanted to join the gym which looked old but on the surface decently maintained. So asked if I could get a free pass to which I was told no. Pay to use it for the day or join for the month and this was from the duty manager who previously said “give it try I use it everyday” implying a pass. That’s not how you get business or do business. I live up the road from the hotel and will be advising everyone coming to Norfolk not to use the hotel and won’t be taking anyone to the restaurant as a result either.