Sandy Beach Hotel

The location was so nice being only steps away from the beach & check in was quick & easy. The AC was also great thank gosh!

The property is definitely old / run down. There is no amenities. Nowhere to get free water like most hotels offer. Very small bath towels & kept having to ask for more towels since there was only 1 provided in our room. We also had to kept asking for more toilet paper because there was only a half a roll left upon our arrival. Also, the property was a little hard to find as it doesn’t have a grand entrance with the name on it, you have to go up some stairs & then you will see the main doors to the lobby.

I liked that it was available

No parking. You cold hear the staff and every guest/ visitor as if they where in the room with us. Loud music very early in the morning at the “lobby”. The bathroom was very outdated. The walls in the shower were sticky.

It’s close to the beach

It’s filthy and they have bed bugs. I requested a full refund and he tried to offer me less than half! I’m calling my credit card company To dispute the charges!

When we got there they did not have the room we had already payed for. They located us in another hotel which was disgusting.

Close to beach Staff friendly

A/C worked but was noisy. Took 15 min to run shower to get warm enough to shower. Lighting bad 1/2 lights burned out. Door loose with only chain lock. No cover sheets Blanked had holes in it. No hand rail for outer stairs a little dangerous. Did not like the $200 breakage fee. Not sure I got my refund for that yet.

How close it was to the beach and surrounding stores and restaurants 🥰

Everything was great, including customer service!

This is a very dated hotel. The elevator reminded me of something in Alcatraz :/ the hallways and common areas look like they haven’t been updated since 1975. However, the location is excellent, steps from the beach. A Walgreens is within a block and you can get everything you need. There is a nice courtyard with an ice machine, soda and snack vending machines and a microwave, which is nice. There was always plenty of ice available. The bed was comfy. The AC was COLD which is a great amenity in a place like San Juan where it’s crazy hot. The restaurant in front had amazing drinks, ocean views, breezy, and excellent service. WiFi is strong and the TV is equipped with every streaming app you need. Very nice touch. The outside signage was HORRIBLE. You could NOT find the place at all. Only the restaurant had signage, so it was very difficult to find the entrance. We disembarked from a cruise at 10am, so obviously our room wasn’t ready yet, but they allowed us to stash our luggage in the lobby so we could just go enjoy the beach for a few hours until our room was ready. That was a nice touch, too. Staff was super friendly and worked hard. Like I said, not the Marriott by any means, but a nice place to crash in a very cool area of San Juan.