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9.3 / 10 Guest Rating

Hotel Portobelo

Avenida Juarez, 687, Guadalajara, mx

Hotel Portobelo - main view

About the Property

Central Location in Historic Guadalajara
Located in the heart of the historic district, Hotel Portobelo offers a convenient stay near all major tourist attractions. The hotel's proximity to Avenida Vallarta Avenue ensures easy access to a variety of dining and entertainment options.

Comfortable Rooms and Convenient Amenities
Guests can enjoy air-conditioned rooms equipped with modern conveniences such as flat-screen TVs and free Wi-Fi. With a 24-hour front desk, bar, buffet restaurant, and room service, Hotel Portobelo caters to all your needs during your stay. Additionally, take advantage of free private parking for a hassle-free experience.

Easy Access to Transportation
Conveniently located, the hotel is just a 30-minute drive from Guadalajara International Airport and the Bus Station, making travel arrangements a breeze. Experience the best of Guadalajara with a stay at Hotel Portobelo.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard  Room - Photo 1
Standard  Room - Photo 2
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Standard  Room - Photo 6
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Standard  Room - Photo 9
1/9

Standard Room

This air-conditioned room features a private bathroom, a flat-screen TV and free Wi-Fi.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Room Only
20% OFF$81.18

$64.94

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
1/9

Double Room with Two Double Beds

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Double Room (Dos Camas Matrimoniales)

Non-refundable
Room Only
20% OFF$108.09

$86.47

Includes taxes & fees

Guest Reviews

9.3
Exceptional2369 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service10.0
Location10.0
Room Quality9.6
Amenities9.1
Value for Money9.1
Food and Beverage8.1
Overall Experience9.9

Select topics to read reviews

M
Marcos FabiánmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

10.0

En general todo: ubicación, orden, limpieza, trato, todo excelente

Nada, todo es excelente

Helpful?
S
SergiomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0
Helpful?
A
AnacvbmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0
Helpful?
V
VeronicamxMX
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"en general todo estuvo excelente"

10.0

ubicacion , limpieza de habitacion , cama comoda , todo estuvo genial, servicio del personal tambien excelente

jamas pude poner mis aplicaciones de streaming en la tv

Helpful?
M
Miguel AngelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

10.0
Helpful?
A
Alma RosamxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0

La ubicación y buen servicio

Qué no hay buffet

Helpful?
L
LILIANApePE
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"DECEPCIONANTE"

1.0

Las instalaciones estaban OK. No tengo comentarios negativos sobre ello.

La atención del personal. El primer día que llegué fui a cenar al restaurante y se demoraron más de 1 hora para servirnos dos platos (una hamburguesa y una pasta), sin embargo lo grave no fue ello sino que al traerme la hamburguesa me la presentaron con todos los sachets encima de mi hamburguesa (completamente antihigiénico). Se lo comenté a la mesera y lo único que dijo fue que cocina tuvo la culpa. Al día siguiente se lo manifesté a la supervisora de turno en la noche y en vez de presentarse y poner buena cara, se acercó con cara de fastidio y a las justas y pidió disculpas, nos hizo sentir como si nos estuviera haciendo un favor al escucharnos. Es por eso que coloco este comentario, ya que errores los tiene cualquiera pero que encima de todo la supervisora atienda con poca disposición a un cliente y no sepa pedir disculpas como se debe, es inaceptable. Entiendo que estaban con bastante trabajo en restaurante, pero igual no es excusa para presentar el plato de esa manera y tampoco es excusa no saber disculparse. Finalmente, ese día salimos de noche y al bajar por las escaleras del frontis, había una manguera conectada que atravesaba las escaleras y estuvimos a punto de tropezarnos y tener un accidente horrible. No había ningún aviso ni letrero que prevenga de un accidente y encima era de noche. Tengo fotos de lo que menciono. La ubicación si bien está en pleno centro y cerca a todo, lamentablemente se ve peligrosa ya que hay mucha gente de mal vivir por la zona.

Helpful?
A
ApolousUS
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"It was very comfortable."

10.0

Nice and clean

All was good

Helpful?
E
Edwin AndrescoCO
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"Comodidad"

10.0

Excelentes instalaciones, todo el personal muy amable

Helpful?
L
laudettmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"Muy agradable"

10.0

Me gustó la remuneración que hicieron, un estilo muy moderno y muy cómodo, mas amplio

Helpful?