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9.3 / 10 Guest Rating

Hotel Portobelo

Avenida Juarez, 687, Guadalajara, mx

Hotel Portobelo - main view

About the Property

Central Location in Historic Guadalajara
Located in the heart of the historic district, Hotel Portobelo offers a convenient stay near all major tourist attractions. The hotel's proximity to Avenida Vallarta Avenue ensures easy access to a variety of dining and entertainment options.

Comfortable Rooms and Convenient Amenities
Guests can enjoy air-conditioned rooms equipped with modern conveniences such as flat-screen TVs and free Wi-Fi. With a 24-hour front desk, bar, buffet restaurant, and room service, Hotel Portobelo caters to all your needs during your stay. Additionally, take advantage of free private parking for a hassle-free experience.

Easy Access to Transportation
Conveniently located, the hotel is just a 30-minute drive from Guadalajara International Airport and the Bus Station, making travel arrangements a breeze. Experience the best of Guadalajara with a stay at Hotel Portobelo.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard  Room - Photo 1
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1/9

Standard Room

This air-conditioned room features a private bathroom, a flat-screen TV and free Wi-Fi.

32 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Room Only
20% OFF$81.18

$64.94

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
Double Room with Two Double Beds - Photo 8
Double Room with Two Double Beds - Photo 9
1/9

Double Room with Two Double Beds

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

32 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Double Room (Dos Camas Matrimoniales)

Non-refundable
Room Only
20% OFF$108.09

$86.47

Includes taxes & fees

Guest Reviews

9.3
Exceptional2369 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service10.0
Location10.0
Room Quality9.6
Amenities9.1
Value for Money9.1
Food and Beverage8.1
Overall Experience9.9

Select topics to read reviews

E
EduardomxMX
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Agradable"

9.0

Si

Execelente

Helpful?
B
BerthausUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 29, 2026

"So so"

8.0

I like because it was very clean

Some people in the front desk were not friendly and they didn’t resolved some issues with my reservation

Helpful?
V
VERONICAmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"El mejor hotel . Si es de tres estrellas se los recomiendo muchisimo"

10.0

Este hotel me encanta..dice tres estrellas pero la verdad es super cómodo, camas cómodas baño amplio.personal excelente servicio ubicación y buen precio.

Hace tiempo cambiaron a la persona del restaurante bar . La verdad no es muy ética. Le falta empatia.. una vez llegamos tomamos dos cervezas pero nunca nos explicó que cerrarían cocina. Cuando pedimos nos dijo que ya estaban cerrando cocina. Pero de muy mala manera y vimos como aunque faltara tie.po para cerrar no dejó entrar mas huéspedes y nos llevó la cuenta. Hace tiempo estaba una persona alegre super amable..pero ya can tres veces que vamos y esta esta nueva persona que no atiende bien. Es todo lo demás buenisimo

Helpful?
M
MartínmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

10.0
Helpful?
P
PalaciosmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Mar 26, 2026

"Exceptional"

10.0
Helpful?
L
LisacaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 19, 2026

"Don't question it. Go ahead and book this place"

10.0

Very clean, kind staff, comfy bid bed with lots of pillows. Beautiful rain shower with glass doors.

Nothing, it was perfect

Helpful?
R
ROSALINDAmxMX
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Excelente"

10.0

En general todo muy tranquilo, seguro, cómodo, bonito, buena ubicacion

Helpful?
R
ROSALINDAmxMX
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Excelente, confortable y segura."

10.0

El desayuno me gustó, muy buen precio , muy limpio, el personal amable.

En general todo me gustó, no puedo dar opinión negativa.

Helpful?
O
OSORIO MONTELONGOmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 18, 2026

"Excellent"

8.0

el avión llego muy temprano a la Ciudad, solicite vía telefónica nos recibieran de ser posible a medio día, ya que estábamos cansados, fuimos hacer algunas cosas, alrededor de medio día llegamos al hotel y nos dijeron que no, hasta la hora de entrada del hotel, llegamos poquito antes nos dieron en la segunda planta bajamos las cosas y nos fuimos a descansar, pero como a la media hora ustedes estaban en reparación del primer piso, le avise al personal de limpieza lo sucedido, sin embargo paso un par de horas sin resultado, hasta que baje a recepción y les informe que no podíamos descansar por los ruidos tan fuertes que se escuchaban en la habitación, les pedí nos cambiaran de piso y a la primera no querían hasta que les pedí que entraran para que escucharan los ruidos de los martillazos o marro tan fuertes en la habitación

Helpful?
I
IsmaelcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?