Secrets Royal Beach Punta Cana - Adults Only - All Inclusive

We stayed at Secrets Royal Beach from March 1-8, 2026. The service makes a huge difference for Royal Beach as it is starting to show some age. We were in a preferred room so accessed preferred areas like the Olio restaurant, which is for preferred room guests for breakfast and lunch. The head waiter at Olio, Medina, is excellent. They were attempting to use a phone app to take orders. That effort should be abandoned or the staff should get much more training than they have received as it resulted in many mistakes. Medina hustled personally, and in directing others on the wait staff to correct the mistakes. Chavira, the hostess at Olio is delightful. She sings your welcome. It was very windy when we were there so we spent far more time at the preferred pool than our normal beach lounging. Our waitress, Rosa, worked hard to keep us happy. Being in a preferred room we had access to a butler. Ours was Marcos. We had some minor issues in our room, and my sister-in-law had some in her room with her daughters. Marcos worked hard to fix them. Finally, this was our third time at Royal Beach. One of the things we look forward to with each trip is to see our waiter at the buffet in the morning, Modesto. The staff work very hard, with Modesto also working for dinner at the Mexican restaurant. We love him so much we ask to be seated in his area for dinner. It may sound like we had a lot of "issues," We just like to have nice vacations. Sometimes that takes a little patience and persistence in an affordable destination like Royal Beach. Utilizing those attributes (patience and persistence) as travelers is rewarded at Royal Beach due to the efforts of the staff.

This was our second time at this resort. We've been to other resorts in Punta Cana, and this is by far the best we've experienced for the price. The guests were of a more mature age but also knew how to enjoy themselves! Lady, our server at the pool, definitely enhanced our entire experience. She's worth her weight in gold! We will definitely go back again!!!

Absolutely incredible team! The resort is beautiful, but the staff is what makes the true difference. We were a group of 12 celebrating 5 milestone birthdays!

Beautiful resort, great food and drinks, sparkling pools and clean beaches. Great nightly entertainment! Friendly staff!

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