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9.1 / 10 Guest Rating

The Grosvenor Arms

The Commons, Shaftesbury, gb

The Grosvenor Arms - main view

About the Property

Luxury Accommodation
Experience the perfect blend of historic charm and modern comfort at The Grosvenor Arms. Individually decorated rooms with luxury beds, flat-screen TVs, and coffee machines ensure a relaxing stay in the heart of Shaftesbury.

Fine Dining and Drinks
Indulge in culinary delights at the stylish restaurant offering daily breakfast and a modern dinner menu. Unwind at the bar with an open fireplace or savor wood-fired oven pizzas at the courtyard terrace.

Convenient Location
Situated just a stone's throw away from Shaftesbury Abbey, our hotel provides easy access to local restaurants and shops. Book your stay now and immerse yourself in luxury and convenience at The Grosvenjsonor Arms.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Bar
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required. Guests are required to present the credit card with which they secured the booking at check-in. Guests should specify whether they prefer a twin bed configuration in the Special Requests box at the time of booking. Please note, this request is subject to availability. Please note that only the large rooms can accommodate an extra bed. Any type of extra bed or cot is subject to request and needs to be confirmed by management. Kindly note some accommodations is located on the second floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment. Group bookings of 3-5 rooms have a cancellation policy of 14 days. This rule is also applied to individual bookings of 5 nights or more. Group bookings of 6+ rooms must be canceled outside of 28 days to avoid a cancellation charge. Full payment is required 14 days/28 days prior for the above bookings. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional431 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness9.2
Service9.7
Location9.3
Room Quality9.2
Amenities9.2
Value for Money8.2
Food and Beverage8.2
Overall Experience9.7

Select topics to read reviews

J
JamesgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 24, 2026

"Short but good"

8.0

Always nice to visit and stay in the centre of Shaftesbury. Very high standard hotel.

Helpful?
S
StevegbGB
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Smashing hotel."

9.0

Food, facilities and staff were all exceptional, very impressed with this boutique hotel. Special mention to Josh who really looked after our party of 4, super hospitality.

Helpful?
J
JanegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0

Breakfast was very average

Helpful?
S
SamanthagbGB
Verified booking
couple
Standard Room
Stayed in Jan 17, 2026

"Run for staff not customers"

3.0

Great location

Xmas eve the bar closed at 10, my relatives were staying specially so family could meet and enjoy the evening. We were less than politely rushed out. Breakfast Xmas day was flat! No festive atmosphere at all. All in all it felt like staff weren’t wanting to be there. We appreciate it was Xmas but either close or make guests welcome.

Helpful?
K
KerrygbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 16, 2026

"Will return"

9.0

I travel every week - and this maid my travelling more of a pleasure!

Small thing - but put handrail in shower to enable easier exit and reduce risk of slipping.

Helpful?
D
DawngbGB
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Lovely, relaxed hotel"

9.0

The hotel is a lovely and relaxed place to stay. The staff are very good, the food very good and the rooms well furnished with some lovely details.

We liked all of it and will return to the hotel. We may look for a brighter room next time if we can as the furnishings and lighting were a little dark but that is a personal preference.

Helpful?
M
MichaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jan 15, 2026

"Very pleasant"

7.0

Convenient for our circumstances Pleasantly busy Excellent food

Helpful?
G
GrahamgbGB
Verified booking
couple
Standard Room
Stayed in Jan 14, 2026

"Good"

6.0
Helpful?
R
RichardgbGB
Verified booking
couple
Standard Room
Stayed in Jan 14, 2026

"Exceptional"

10.0
Helpful?
A
angelagbGB
Verified booking
family_with_children
Standard Room
Stayed in Jan 13, 2026

"Exceptional"

9.0

Despite a bit of a mishap with heating and hot water on the first day of my stay..the stay was enjoyable. the heating and water rectified on day 2. Which was fortunate. A discount for the inconvenience at the end of my stay was a great touch . Thankyou. staff were lovely .Thank you

Helpful?
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