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9.1 / 10 Guest Rating

The Grosvenor Arms

The Commons, Shaftesbury, gb

The Grosvenor Arms - main view

About the Property

Luxury Accommodation
Experience the perfect blend of historic charm and modern comfort at The Grosvenor Arms. Individually decorated rooms with luxury beds, flat-screen TVs, and coffee machines ensure a relaxing stay in the heart of Shaftesbury.

Fine Dining and Drinks
Indulge in culinary delights at the stylish restaurant offering daily breakfast and a modern dinner menu. Unwind at the bar with an open fireplace or savor wood-fired oven pizzas at the courtyard terrace.

Convenient Location
Situated just a stone's throw away from Shaftesbury Abbey, our hotel provides easy access to local restaurants and shops. Book your stay now and immerse yourself in luxury and convenience at The Grosvenjsonor Arms.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Bar
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required. Guests are required to present the credit card with which they secured the booking at check-in. Guests should specify whether they prefer a twin bed configuration in the Special Requests box at the time of booking. Please note, this request is subject to availability. Please note that only the large rooms can accommodate an extra bed. Any type of extra bed or cot is subject to request and needs to be confirmed by management. Kindly note some accommodations is located on the second floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment. Group bookings of 3-5 rooms have a cancellation policy of 14 days. This rule is also applied to individual bookings of 5 nights or more. Group bookings of 6+ rooms must be canceled outside of 28 days to avoid a cancellation charge. Full payment is required 14 days/28 days prior for the above bookings. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional431 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness9.2
Service9.7
Location9.3
Room Quality9.2
Amenities9.2
Value for Money8.2
Food and Beverage8.2
Overall Experience9.7

Select topics to read reviews

E
EllagbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 26, 2025

"Lovely characterful inn with beautifully appointed rooms. Great central location. Just wonderful!"

9.0

We didn't have breakfast.

Helpful?
B
BerrygbGB
Verified booking
couple
Standard Room
Stayed in Aug 25, 2025

"Very Good"

7.0

The location, the staff, the decor and ambience

Dark bedroom with not enough lighting. Being charged £20 for Porridge, 2 slices of toast and a cappuccino. It didn't matter what you ordered from the menu if you had a coffee the charge was £20. Bizarre. For that reason didn't eat there on the 2nd morning.

Helpful?
H
HaynesgbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0
Helpful?
D
DangbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 22, 2025

"Exceptional"

9.0
Helpful?
A
AndyaeAE
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

Great staff very friendly and helpful. Very stylish hotel breakfast was very good. Location in town perfect for exploring

No parking but long stay around the corner not far

Helpful?
M
MartingbGB
Verified booking
couple
Standard Room
Stayed in Jul 22, 2025

"A short but enjoyable stay in a lovely town."

8.0

We didn’t have breakfast or dinner so can’t comment. Room well equipped and location in town was excellent.

The patio area was disappointing. An old rusty table with basic chairs plus you were overlooked by other rooms. It had a tired feel and was uninviting. Plus the patio doors need a net curtain for privacy.

Helpful?
G
GlyngbGB
Verified booking
extended_group
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0
Helpful?
A
AlanplPL
Verified booking
couple
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0
Helpful?
R
RichardgbGB
Verified booking
extended_group
Standard Room
Stayed in Jul 12, 2025

"Great place to stay, will return"

10.0

Excellent all round

Nothing

Helpful?
A
AlisongbGB
Verified booking
young couple
Standard Room
Stayed in Jul 11, 2025

"The best stay in Shaftesbury. No question."

10.0

charming property of historic interest and beautifully upgraded to make a modern hotel. Lovely spaces to sit, eat, drink, chat were very appreciated, especially the indoor courtyard in the open air. Staff were ever ready to accommodate requests. Our rooms, both suites, were spacious and with super comfy beds, roomy bathing facilities including stand alone bath. We didn't eat breakfast but ate dinner in the hotel restaurant both nights as it was absolutely delicious. The sesame panko aubergine was noteworthy, so tasty I had it both times. Location was perfection, close to the market, the Abbey, the view from the Park walk, high street, the Gold Hill and museum.

Nothing really.

Helpful?