Hotel Villa Los Candiles

The staff, and especially the restaurant staff are amazingly friendly, attentive, and engaging. I could not have felt more welcomed.

Im blown away by "Exceptional" reviews on various sites. To be fair, the guy at the reception did everything he could. We had to change room FOUR times. One had a smelly carpet. Another one didnt drain water in the sink. Third one smelled musty and had stains on the curtains and walls. Basic rooms are tiny with zero decoration on white walls. By whose standards are they exceptional? This is Motel 6 level in the US. In the end they upgraded us for a bigger room for the inconvenience but when we were about to take a shower it turned out there was no hot water, the whole building was "solar powered". The only solution they could offer us at this point was to take a shower in another building in the room with non working sink.

It was a good stopover spot outside of San Jose. Very clean and had friendly staff. It was our first experience with locals in CR. We did not use it as a base to explore the surrounding area so are not aware of nearby attractions.

Pool fairly tiny but as we just spent one night it was not a big deal.

The family suite was exceptional. Service was top tier from all angles. Breakfast is typical costa rican food which I liked. Security on site all evenings which was a nice touch. Neighborhood is walkable. We spent a good amount of time walking back and forth to restaurants and it was completely safe.

We have stayed here many times over the last six years and it is always a very pleasant experince. The property is quiet, well appointed, extremely clean, the restaurant is excellent and the staff is very responsive. We will definately be back.

Compared to the standard of Costa Rica, San José is much cheaper and better value for money. This was a comfortable place, clean and with friendly and helpful staff.

Friendly staff, nice location away from the busy city and a few nice restaurants and cafes in walking distance, very peaceful. Would stay here again.

Nice place, good location amazing staff

The hotel was in good condition and the room I selected was spacious and clean. However, I was charged an additional $113 dollars because we traveled in a party of THREE for a room that could hold 5-6 people. There were two double beds and a sleeper sofa.