Hampton Inn and Suites New Iberia

Large well equipped and comfortable room, friendly staff and an excellent breakfast. Everything you need for a night stop (or more).

The communication was poor. We were given a different room from the booking, it was fine but the receptionist didn't mention the change on check-in. They took a holding charge on my card and then the actual amount so it looked like I'd been double charged, again no notification of what was going on. I think the reception staff need better training!

There was nothing that I liked

One of the elevator was not working: the bathroom door drugged to the floor which made noise; we checked out after one night but the hotel charged us for 3 night, that needs to be fixed ASAP. The staff was hardly at the desk, had to wait for them to come to the desk.

The location was nice

The rooms could’ve been cleaned a little better than what it was. The room we were in, the bath water was cold.

Très bon accueil

L hôtel nécessite une belle remise en état Les portes qui ferment très mal et très bruyantes pour les voisins de chambres Siège de toilettes non fixes Moquette tachée, papier taché et décolle Trou dans le mur d’ancienne fixation, etc

Area cleaned and well kept. Coffee fresh.

Grits grainy and need more fruit variety otherwise food