The Olsen Melbourne Art Series

Very nice place to stay. Modern and comfortable rooms, great location walking distance to train station and shops. Great value for money

Only thing would be the car park was full, but we got $20 parking across the road

I really love staying here. The room is perfect, the bed is super comfy.. love the location and the restaurant is exceptional

Nothing really

I recently stayed in a two-bedroom open plan room and overall had a good experience, with a few areas that could definitely be improved. Positives: The location is a standout. I personally enjoy staying just outside the CBD, and this spot made it really easy to get around with a hire car. Parking at the hotel was simple and reasonably priced at $40 per day. Being close to Chapel Street and Toorak Road was also a big plus — there are plenty of great food options nearby, and anything you forget to pack can easily be picked up along those streets. No issues with the noise levels, it was quiet in our room. The breakfast at the hotel was delicious, and the restaurant staff were warm and welcoming. The beds were comfortable, and the room itself was spacious enough for two people to stay comfortably. Negatives: The rooms are in need of a bit of a refresh. All of the curtains were quite worn and falling apart, and they didn’t close properly, which meant a lot of harsh morning light came through. The lighting throughout the room, including the bathroom, was quite poor — overall quite dim and not very practical. I also slipped in the bath/shower, which was a bit concerning. It would be a good idea to provide waterproof bathmats, especially for children or older guests. The reception experience could be improved. I was given conflicting information regarding an enquiry, which led to a lot of back and forth and ultimately a waste of time. A more consistent and helpful approach from staff would make a big difference. A couple of smaller details also stood out — room service delivered a bottle of sparkling wine with a cap but no way to open it, and the tray was left outside our room for over a day, which wasn’t ideal. Overall: I still enjoyed my stay and would consider returning, as the location and overall comfort are great. However, with some simple improvements — particularly updating the curtains, improving lighting, and refining service — this hotel could offer much better value for money and an even more enjoyable experience for future guests.

location was excellent. Everything very close by. Spacious room and fantastic hot shower. No noise at all. Nice big TV. Restuarants everywhere.

The bed was hard and uncomfortable. The join in the single beds was unpleasant. Staff took ages to check in and out. Lifts were very slow Parking was very expensive. No Toothbrushes in rooms

Location