Royal Decameron Mompiche - All Inclusive

Excellent place

If you want to rest could be a good choice, forget about hotel services like drinks, food, etc. Bad food, bad restaurants, there are not sports implements. Pray for good weather cuz the temperated pool is a lie.

Facilities, cleanliness and food

1) check-in took 1.5 hrs. There were only 4 people trying to cope with tens of guests and taking a lot of time in each case. 2) no AC in common areas. In some places the marine breeze would help, yet in others, like the pool room, it gets pretty suffocating. 3) not enough umbrellas in Portete island.

The beach and surrounding areas were beautiful. The property itself was disappointing overall, the facilities were very restrictive and closed pools and beach access at 5pm. Food was okay, nothing bad but nothing exciting either.

The good was of a very good standard generally. The pools are nice, access to the island is great. Could do with some signage up to inform why access to the beach across the front of the resort is not accessible.

The location is great a beautiful place .the food was awesome as well

The installation are a little old and outdated my shower faucet was not working correctly, they definitely need renovation or at least a fresh paint job .definitely a 3 star four pushing it.

It's a beautiful hotel, with excellent attention, delicious food, and cold drinks. It is totally recommended. The specialty restaurants offer you delicious food, personalized attention, and a buffet of salads. The private beach also has a private restaurant and a bar.

The resort itself is beautiful. Food is ok. Drinks not that great. The days we visited we couldn’t enjoy the beach because of the weather but that is just Mother Nature. We settled for the pools which are nice. I have visited plenty of all inclusive resorts around the world and kind of know what to expect. Unfortunately, I was unpleasantly surprised with this one. Usually, after a long trip even though check in is at 3:00pm in my other experiences they let you in the lobby. Other resorts make you feel welcome from the beginning. They let you relax and serve you drinks until your room is ready. Not this one! We arrived around 1:30pm after a long drive (7 hours) with a group of 15 including my 85 year old mother at the gate they told us we had to wait outside until 2:30pm. Why ??? I don’t get it. They should at least make you wait at the lobby. One good thing I do have to mention is that they did give me a ground floor for my mom upon request. Because this resort has a lot of stairs if you are on one of the top floors be prepare to do a lot of up and down stairs. The rooms were nice big and clean. The food was standard resort food. Since we were a big group it was hard trying to make reservations for the specialty restaurants. We had to split our group. We ate at the Acantilado. Seafood was good. Now the drinks need a lot of improvement. Resorts in general serve the cheapest liquor but usually have the local beer which I was looking forward to. NO PILSENER OR CLUB what a disappointment. My family and I are Ecuadorean and we speak Spanish so we can communicate with the staff. International resorts usually have bilingual staff. Honestly, Besides the manager I don’t know if anyone else speak another language. Overall it was a 50/50 experience. Like I said before the location and facilities itself are superb, food is as expected. Drinks need a lot of improvement, customer service was standard. Definitely not 5 stars. I’ll give it 3.

Sugerencia que en las piscinas los huéspedes usen traje de baño y gorro, las personas usan pantalonetas y camisetas, las niñas y niños usan sus interiores eso es antihigienico, las personas salen en la mañana de sus habitaciones van directo a la piscina sin ducharse. Debe ser política del resort un cambio en este sentido. He dado mi calificación un poco alta con el fin de que haya mejoras.

Food was no good. Seems it was prepared early for multiple seatings. Wifi was horribly unacceptable