Hotel Phoenix

We cancelled our stay after an unfortunate interaction with the hotel host.

Due to construction around the hotel, we called the hotel host to get help and the host was very unhelpful. Upon arriving, I found the host unaccommodating (I'm sure he found me frustrating). The owner allowed me to cancel the reservation which was unfortunate because we were left without a good plan for our stay in Reykjavik and we really were looking forward to staying in this beautiful hotel.

El trato personal, el desayuno y la ubicación. Todos perfectos

Nada en particular, tal vez el baño un poco pequeño

Unique with old world charm. Personal greeting and attention. Easy access to the City centre.

Nothing to note. Currently there is building close by.

A small hotel, but in a great location. The whole hotel, including the rooms, has a fantastic atmosphere, and the rooms themselves are very well equipped (fridge, electric kettle, coffee, tea, sugar, bedside lamps). The staff at reception were very friendly and helpful. Breakfast was served individually, and was plentiful and tasty

Breakfast was plentiful and tasty but throughout our stay we got the same breakfast every single day and I personally missed a bit of vegetables. But the owners were so kind and helpful that at the end of the day, I didn't mind this.

Petit hôtel pittoresque dans le meilleur sens possible. Idéalement situé entre rue commerçante et zones trés calmes. Accueil tout particulièrement agréable et trés attentionné. Deux personnes aux petits soins pour la clientèle.

Rien. L'établissement correspondait à nos attentes.

This little hotel, or bed and breakfast, is a real hidden gem in the heart of Reykjavik, where upon arriving you immerse in the old fashioned times. The owner was welcoming and very helpful, he gave me good advice on booking tickets to the tours etc. The breakfast was exceptional! The room was beautifully decorated, clean, with plenty of space. The bed was very comfortable! I especially liked the shower, where hot water comes directly from the hot springs. What a luxury!

There's a temporary construction nearby, changing asphalt to the tiles, the street is becoming pedestrian. But it's only aesthetic, you still can go around it, no sounds in the rooms, and honestly, the whole Reykjavik is under construction right now, which is a good thing, I assume.

Breakfast was huge, served with style, and delicious!

No issues, everything was perfect!