Kriti Beach Hotel

Gentillesse et bienveillance du réceptionniste et bagagiste Hôtel lumineux ,propre ,proche toutes commodités

Rien

Все

Все

Excellent location, good food and value for money. The service from staff was of a high standard. The rooms were very clean and comfortable. All areas within the hotel were also kept clean to a high standard. This hotel is a smaller hotel but you are in Rethymno where all the action is from culture to tourism and much more.

Location and some of the staff were nice

There are several serious issues with this hotel and, frankly, I genuinely do not believe this property qualifies as a 5-star hotel. At best, I would rate it as a 3.5-star property. The main issues I experienced were: 1. The room was extremely old and worn out. The floor was visibly uneven (I have photos), the shower clearly had plumbing issues, and the toilet seat was loose and not properly fixed. 2. The cleanliness standards throughout the hotel were unacceptable. The corridors and common areas were poorly maintained, and I personally saw blood stains and vomit that had not been cleaned properly. 3. The parking is not located on-site as advertised or implied. It is around a 4–5 minute walk away, underground, and in an unpleasant and somewhat intimidating area, especially at night. And it’s chargeable!!!! 4. The hotel only allows guests to change beach towels once every three days. I travel frequently and have genuinely never experienced such a policy at any hotel claiming to be 5-star. 5. The reception manager was unfriendly, dismissive, and appeared completely uninterested in customer experience or resolving concerns. 6. The lift/elevator situation is extremely poor. The lift is tiny, very slow, and clearly insufficient for the size of the hotel. During busy periods, waiting times can easily become excessive, forcing most guests to use the stairs instead. Thankfully we stayed on the first floor, but for guests on higher floors, elderly guests, or anyone with mobility issues, this would be a major problem. 7- Breakfasts finishs at 10am 8- Beach is chargeable - again so odd for a beach hotel. 9- We got a different room than what we booked My biggest issue is the false advertising and lack of clarity on what exactly are you booking. Overall, after visiting Greece regularly for the past six years, usually 2–3 times per year, and staying in more than 15 hotels across the country, this has by far been my worst hotel experience.

Super

Excellent service at good value! used this hotel to attend a wedding in area. Room quality was excellent: size, cleanliness and furnishings all great value. Reserved ocean view room and enjoyed balcony view of beach. Staff was uniformly pleasant and helpful -- housekeeping was prompt; front desk ready to assist; restaurant/bar had great service. Great value for the area; will stay again.

The location of the hotel was excellent and the staff were very helpful

The room - en Executive room - was very small

Kiváló

Kávéfőző nem volt kihelyezve és nem adagolhattunk magunknak tetszőlegesen