Hilton Garden Inn Pensacola Airport/Medical Center

Well located

Well we need to enter the property for the front because the keys did not work in any other door , not even at the Gym. When asked them for something they told me that I made the reservation thru another website not directly with them.

It was very clean people very friendly

A little pricey

Hotel is very nice and close to restaurants and other stores, less than 5 minutes to the mall. My Jr. Suite (Room 429) was very nice and clean. I had a late check-in, called the desk to inform them, call was answered promptly and the late night desk agent knew who I was and was ready to check me in.

The breakfast offerings were very good and reasonably priced. We found the staff very helpful and friendly. The room was spacious and comfortable.

The shower design is a bit strange in that you had to be under the shower to turn it on. So, you got the cold water shower before the hot came through.

Great place to stay real nice clean rooms only 1 problem which was a major issue my wife and I were trying to extend our stay at the hotel for one more night with our daughter family and friends discount that she and family members receive by her working for Hilton should’ve been no problem we never have a issue with doing so but the receptionist Paige refused us access in doing so we went to the next exit and spent a night at the Marriott even though we had to pack up everything just to go to another hotel…..we won’t be staying at the Hilton ever again …..THANKS PAige

Jerry was so good in helping us get everything straight

The staff was great. I arrived early and was helped politely with an early check-in They were very friendly. The only draw back to the hotel was the outer door entry system. There was a glitch most times, but again the staff was helpful and corrected the key card every time. I will choose Hilton again.