Northwinds Motel

The most amazing view. A balcony overlooking the straights with the bridge and Mackinac island. Room was clean and comfortable with a great bed.

The hotel was so run down it had not had maintenance done in many years. It was not cleaned properly and everything was outdated. The beds were hard and springy, the shower pressure was non existing, and there was no housekeeping services unless you gave a different hotel 24 hr notice if you needed it. The front desk was under construction and had to check in at a completely different hotel to get keys. Will never stay here again. $200 a night for filth.

I don’t like to complain. I hope this is taken as constructive criticism. It was a great location. Unfortunately I didn’t stay at Northwinds. When I arrived, I had to check in at a nearby motel (Sunrise). Then, I was given another room at another motel (Bells). When I arrived, the inside appeared clean. Bathroom was very clean. However, there were spiders. They don’t bother me too much but if my wife would have been with me, she would have slept in the car. The outside deck had a plastic table. No chairs. I borrowed one from next door. On the table was a half used bottle of charcoal lighter fluid. Paint was chipping off the deck, there were cobwebs and other debris all over the outside part of the cabin, and the previous tenants left pistachio shells all over the deck (look at pic). I’m not positive, but I think there was a homeless guy sleeping on the beach. A little paint, a broom, some dusting would fix all these issues. Would I stay here again? I think so. But I would bring cleaning supplies and camp chairs with me.

First, they put me a Bell's instead of Northwoods. Bell's is a dump. The glass door didnt lock. The bathroom floor was all bubbled and warped. The shower had a rusty head. The sink only slowly drained.

Room was clean but it smelled musty. Could not stay there. Went to sunrise motel

We had a problem with the condition of our room and when I brought it to their attention we were promptly offered another room at one of their other properties. Excellent customer service!!

Not bad for the price. Wasn’t expecting a 5 star, but never experienced any problems.

Sorry, but in all honesty this place was a disappointment. And I mean EVERYTHING about it.

Very upbeat and happy staff very helpful. Lots of fresh towels. Room was very clean. Had a wonderful view of the lake. Would come back again :)

The fumes of chlorine should have kept me from attempting to take a shower at all. I couldn’t stay in long enough to wash my hair. I have a rash after taking a shower. If I can upload pictures of my skin I will. I want a refund and need to shower to rinse this stench of my body. I was put in their Belle motel location, not Northwinds, what I thought I was booking on the expedia website.