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8.6 / 10 Guest Rating

Mercure Nairobi Upper Hill

Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000, Nairobi, KE

Mercure Nairobi Upper Hill - main view

About the Property

Luxurious Amenities

Enjoy top-notch amenities including complimentary wireless internet, concierge services, and 24-hour room service. Indulge in delectable meals at Baraka Restaurant or unwind at the bar/lounge.

Convenient Facilities

Benefit from wired internet access, limo/town car service, and conference spaces for your events. Take advantage of the roundtrip airport shuttle and free self-parking, ensuring a stress-free stay.

Prime Location

Explore nearby attractions such as Uhuru Park and Nairobi Hospital, with the Nairobi National Park a short drive away. Experience comfort and convenience at Mercure Nairobi Upper Hill.

Ready to experience luxury and convenience? Book your stay at Mercure Nairobi Upper Hill now.

Facilities & Amenities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Swimming pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
1/7

Superior Room, 1 King Bed

1 King Bed431 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic Superior King Room

Non-refundable
Room Only
20% OFF$223.76

$179.01

Includes taxes & fees

Classic Superior King Room

Non-refundable
Breakfast Included
20% OFF$271.14

$216.91

Includes taxes & fees

Classic Superior King Room

Non-refundable
Half Board
20% OFF$344

$275.2

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
1/8

Classic Room, 1 King Bed

1 King Bed323 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic King Room

Non-refundable
Room Only
20% OFF$223.76

$179.01

Includes taxes & fees

Classic King Room

Non-refundable
Breakfast Included
20% OFF$271.14

$216.91

Includes taxes & fees

Classic King Room

Non-refundable
Half Board
20% OFF$344

$275.2

Includes taxes & fees

Guest Reviews

8.6
Excellent77 verified reviews
AI Summary

Guests highly rate the value for money and frequently praise the .

Categories

Cleanliness8.5
Service8.7
Location8.7
Room Quality8.5
Amenities8.5
Value for Money9.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

H
Harvey
Verified booking
Standard Room
Stayed in Dec 7, 2020

"Not a Happy Stay"

4.0

Not a good experience. It was supposed to be a relaxing few nights before I flew back to the UK. The TV only had news channels, despite the internet advertising DSTV movie channels, and them being available during my stay in Nov 2020. The phone chargers next to the bed did not work. The water in the shower and bath was cold; this was rectified on the last day of my stay. We had to chase for our rooms to be cleaned, as we returned at 4pm and they hadn't been cleaned.

Helpful?
H
Harvey
Verified booking
Standard Room
Stayed in Nov 24, 2020

"Highly recommended "

10.0

Excellent hotel. Staff very friendly and helpful. All measures followed with regard to COVID19. Had a very pleasant weekend break.

Helpful?
A
Abdulkadir
Verified booking
Standard Room
Stayed in Aug 18, 2020

"Exceptional"

10.0

Great people very friendly

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Jan 13, 2020

"Good"

2.0

I searched for Crown Plaza Nairobi airport and alongside that hotel you placed your hotel in town one hours away in heavy traffic By mistake I booked CPIn town when I wanted the airport when I tried to cancel you refused and told me it was a special deal I ended up having to pay the hotel to stay there I will never use you again Gary Summers

Helpful?
P
PETER
Verified booking
Standard Room
Stayed in Oct 21, 2019

"Club lounge in Nairobi - staffer most miserable"

8.0

Checkin with Niomi was excellent. Club lounge is very nice. However, one male staffer was the worst staffer we have ever encountered at any IHG club. He should wash dishes instead of being with ambassador members. Bed super comfortable.

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jul 11, 2019

"Nairobi stay - July 2019"

6.0

The bed was sagging and the TV channels were cutting off

Helpful?
C
CN
Verified booking
Standard Room
Stayed in Mar 25, 2019

"Good"

4.0

Air condition not working in my room. Planned for a isolated weekend

Helpful?
T
Tracey
Verified booking
Standard Room
Stayed in Sep 16, 2018

"Exceptional"

10.0

Beds hard. Buffer only a 5 out of 10. Staff are very good.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 3, 2018

"Great experience"

10.0

Everything great, the room was a tab small considering the price, but we spent the days outside. Great staff, very professional and courteous. breakfast was outstanding.

Helpful?
M
Mazen
Verified booking
Standard Room
Stayed in Aug 28, 2018

"Good"

4.0

cockroaches in the room. I addressed it with duty manager and he simply apologized!

Helpful?
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