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8.6 / 10 Guest Rating

Mercure Nairobi Upper Hill

Longhorn Road Off Kilimanjaro Avenue, Upperhill, Nairobi, 00000, Nairobi, KE

Mercure Nairobi Upper Hill - main view

About the Property

Luxurious Amenities

Enjoy top-notch amenities including complimentary wireless internet, concierge services, and 24-hour room service. Indulge in delectable meals at Baraka Restaurant or unwind at the bar/lounge.

Convenient Facilities

Benefit from wired internet access, limo/town car service, and conference spaces for your events. Take advantage of the roundtrip airport shuttle and free self-parking, ensuring a stress-free stay.

Prime Location

Explore nearby attractions such as Uhuru Park and Nairobi Hospital, with the Nairobi National Park a short drive away. Experience comfort and convenience at Mercure Nairobi Upper Hill.

Ready to experience luxury and convenience? Book your stay at Mercure Nairobi Upper Hill now.

Facilities & Amenities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Swimming pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
1/7

Superior Room, 1 King Bed

1 King Bed431 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic Superior King Room

Non-refundable
Room Only
20% OFF$223.76

$179.01

Includes taxes & fees

Classic Superior King Room

Non-refundable
Breakfast Included
20% OFF$271.14

$216.91

Includes taxes & fees

Classic Superior King Room

Non-refundable
Half Board
20% OFF$344

$275.2

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
1/8

Classic Room, 1 King Bed

1 King Bed323 sq feet Internet - Free WiFi and wired internet accessEntertainment - 42-inch TV with premium channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Turndown service and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-Smoking

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Classic King Room

Non-refundable
Room Only
20% OFF$223.76

$179.01

Includes taxes & fees

Classic King Room

Non-refundable
Breakfast Included
20% OFF$271.14

$216.91

Includes taxes & fees

Classic King Room

Non-refundable
Half Board
20% OFF$344

$275.2

Includes taxes & fees

Guest Reviews

8.6
Excellent77 verified reviews
AI Summary

Guests highly rate the value for money and frequently praise the .

Categories

Cleanliness8.5
Service8.7
Location8.7
Room Quality8.5
Amenities8.5
Value for Money9.0
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

G
Gary
Verified booking
Standard Room
Stayed in Aug 26, 2018

"Exceptional"

10.0

Love this place so much will be back soon...some of the nicest ppl ever that work there.. best gym staff also

Helpful?
G
Gv
Verified booking
Standard Room
Stayed in Aug 26, 2018

"Good"

6.0

Good room, quick check in, good service - However the bathroom was smelly/moldy.

Helpful?
D
Dean
Verified booking
Standard Room
Stayed in Aug 15, 2018

"Pleasant hotel"

8.0

It was ok but really quite expensive for what it was and don’t forget breakfast is not included I made the mistake of having a yogurt and a coffee for 30 usd

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 10, 2018

"Great stay!"

10.0

It was a great stay. Very friendly staff, and a very nice restaurant.

Helpful?
J
Jessamyn
Verified booking
Standard Room
Stayed in Jul 31, 2018

"Excellent"

8.0

Everyone was super friendly and helpful!

Helpful?
S
steve
Verified booking
Standard Room
Stayed in Jul 17, 2018

"Brilliant, friendly staff!"

10.0

I use this hotel a lot and keep coming back principally because the Staff are excellent.

Helpful?
G
Gregory
Verified booking
Standard Room
Stayed in May 19, 2018

"A comfortable stay in Nairobi"

8.0

What makes the Crown Plaza in Nairobi so good is the staff. They're incredibly friendly, and endeavor to be as helpful as they can.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 17, 2018

"Excellent!"

10.0

The staff are exceptionally helpful. Thank you once again. Gym is very good but food is pricey.

Helpful?
E
Edward
Verified booking
Standard Room
Stayed in Apr 29, 2018

"Crown will crown your stay!"

10.0

Excellent hotel and worth the value for money compared to other local hotels. I had an issue with my booking with Hotels.com and explained to hotel management Mr. Edward and Ms.Perez, Mr. Edward was very helpful in resolving the matter and expressed the unfortunate situation with kindness and gratitude and made me feel comfortable about the situation.The food was great and the entire environment make you feel so relaxed.

Helpful?
K
Katrina
Verified booking
Standard Room
Stayed in Mar 27, 2018

"Great hotel experience"

10.0

Fantastic service and very comfortable rooms!

Helpful?
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