Easter Island Ecolodge

El hotel tenía que trasladarnos a su alojamiento a nuestra llegada. Hubo algún problema y nos quedamos tirados en el aeropuerto unos 45 minutos. Como consecuencia de esto, nos obsequiaron con una fantástica cena en un restaurante cercano al hotel

Personal muy amable

Que cobren el agua hervida...

Ubicación

Desayuno, No existe suministro de agua caliente para un café

Over the last few years I have been lucky enough to visit many countries and stay in many hotels and without doubt, this was by far the worst. The safe was broken, trapping my passport and valuables, the WiFi rarely worked unless you went to the reception area, the room fan was noisy (I had to turn it if to sleep), the shower smelt awful, reception was rarely manned and WattsApp requests for help went largely ignored, until I got my travel agent to call them. The place itself was very basic and the breakfast minimal, which in itself isn't a problem, but add in the thin walls so you can hear your neighbours, loud roosters, and uncaring staff and you decide very quickly that somewhere else, in fact anywhere else, would have been better. Do yourself a favour and avoid this place.

Well below american standards. No air conditioning, terrible beds and pillows, bedspreads that have not been changed for awhile. Service is good.

On the plus side, this is a charming place with air-conditioning and very close to town. It does have some cats that wander around the gardens, but I love cats so that was ok. What I don't love is being woken after 3am each morning by the competing cockerels. A cock-a-doodle do at 6am sunrise I can just about cope with but these blighters had their own idea of what time constituted a wake up call. Really bad for a hotel whose main function is providing a nights sleep. Another thing I'm not fond of is cockroaches. Unfortunately, Easter Island is full of them (and they are giants) so I can't blame the hotel for having some visit my room. What I can object to though is having a dead one on the floor whilst having breakfast and the staff ignore it rather than clearing it away.

The property was convenient for our stay and was recommended by Viator for our tour pick-up. Front desk staff was very friendly and helped us when we needed a last minute tour guide fill-in. Air conditioning was great, nice big shower. Very noisy roosters during the night, beds sag in the middle so did wake up a few times. Breakfast does not start until 8, including no coffee so not helpful for an early start. We were surprised with all the chickens around there were no eggs, not even hard-boiled for breakfast.

We really appreciated the pick up at the airport and beautiful flower necklaces. From our arriving Cony has been very nice, always smiling and helpful with us for anything we asked for. She booked our 3 greats tours, gave us many reference for restaurants, boutiques, cafés, etc. Thank you so much Cony !!! xxx The hotel is really well located like 5 mn from the harbour, restos and Moais around the city. A lots of flowers, gardens, chicken & roosters roaming there. The buffet place was clean and meals good but I missed some eggs. Our room was fine but the quality sleep was a bit bad with the roosters singing-yelling from 6 am, sometimes before. And then, all the rooster from the city are responding. Anyway. Thank you to Mr Joseph who gave us a nice lift to go back to the airport. Sonia & Biagio from Montréal, Qc, Canada

This is a well located hotel a short walk from the harbour with some decent size rooms and lush tropical gardens but is a very basic hotel with limited facilities and the disadvantage of free range chickens roaming the gardens. They look cute but if the entire point of a hotel is for you to sleep in it, here you have no chance of sleeping as the competing cockerels start off well before dawn meaning you have no chance of sleeping beyond 6.30am. To add insult to injury there are no kettles in the rooms and no tea or coffee making facilities in the lobby (or anywhere to get drinking water in the hotel) so you have to wait a couple of hours amidst the cacophony of the chickens for breakfast to open to get a drink. Breakfast itself is amongst the worst I have eaten in years, not even any fresh eggs from the chickens! I think standards may have slipped post COVID but this hotel needs to seriously up its game.