Gran Bolívar Hotel

Personal muy amable y atento.

Estuve 3 días junto a mis 2 amigas hospedada en dicho hotel. En términos generales el hotel es bueno, sin embargo, tiene algunos puntos en contra. El principal, para mí, es que se encuentra muy lejos del centro histórico, a 5 ó 6 cuadras aproximadamente; además de estar muy cerca de la av. España, una avenida un poco "movida". Otro punto en contra, se debe a que habían unos bichitos tipos hormigas por todos lados que incluso llegaban a subirse a las camas, no sé si se deba al clima pero deberían tomar mayores precauciones al respecto para evitarlos.

Decepcionante, el servicio no me agradó, faltó el agua y agua caliente, toallas muy usadas. tienen que renovar

PAra pasar un par de noches es bueno. Quizá el precio un poco elevado para la calidad del cuarto. Pero no es malo.

We spent two nights in the hotel. The entrance preserves the colonial front of the building, while the rooms are in a modern building. The rooms was clean, the staff friendly, and the included breakfast was large. The rooms was a little warm but there was air conditioning. All in all it was a good stay, fairly priced, in a good location to walk around town.

Was a 10 minute walk from the main Plaza but very close to the main bus company terminals. Staff were really friendly and helpful and some spoke great English. The entrance and reception areas were very pretty.

Service was friendly and efficient. Small gym needs maintenance. Hotel is conveniently located in the periphery of downtown Trujillo, avoiding traffic congestion. Hotel is a combination of an old mansion and a modern building.

Initially I was given a room at the front of the hotel, which suffers a little from traffic noise; it was no problem to move to a quieter room. Spacious and comfortable room, good buffet breakfast, staff incredibly helpful & friendly. Needs a little TLC.

The office staff was wonderful. The cleaning staff was excellent and helpful. We loved your breakfast. Our kids got a room with a down comforter but my husband and i did not. It would have been nice to have a down comforter. My son booked the room but my husband and I paid the bill. I supposed because our son booked the room he was given a little nicer accommodations. Our shower was really weak and I talked to the hotel staff and he fixed it for us which I really appreciated. (room 407)

The hotel itself was fine: clean, comfortable and very friendly and helpful. However, it is not where it shown on the map so instead of being very close to the central plaza, we were several blocks away in an area that our local business colleagues described as unsafe and unsuitable. They were so concerned that they moved us to other accommodation, which meant we had to pay a penalty for cancelling our booking after check-in. We felt this was somewhat unfair as the hotel was incorrectly shown on the map.