OYO The Bentleys Hotel

Clean room , staff friendly extremely helpful , price was Great, provide us with a light breakfast . The area was a bit different than what I expected .But the hotel stay was satisfactory .Have nothing bad to say . The stuff made us feel very welcomed .

good

I booked into a family room first room they gave me was wrong one as was a double bed and 1 single bed they did swap rooms witch I was happy about until we noticed there was no lock on the bathroom door no catch on the door there was also a strange smell from the toilet when you flushed it and it lingerd if you left the shower rooom window open it was ok but couldn’t due to winds kept blown the bathroom door open also room was really cold at night I was unable to sleep ,the reason I booked the hotel was due to the fact a coffee shop was open next door but the next day found out it was shut down witch ment I had no where for our breakfast or coffee as the was a room with coffee & vending machine with a variety of items but was not able to find Extra cups to make coffee and the cereal looked like it had been sitting there awhile but I couldn’t find blows so was unable to feed my two children breakfast over all my stay was unpleasant and will not be recommended this hotel to anyone else also stuff where hard to find I only seen them 2times through my 3day stay my advice is they update there app on hotels.com as it is false information to those who are looking for a family friendly place to stay as photos and information are incorrect I would like a refund as I was given false information and mine and family stay was unpleasant .

The best budget accommodation I have stayed in whilst in Newcastle upon Tyne. The team the run the place are brilliant offering awesome customer service. The rooms are basic however always spotlessly clean with comfortable bed topped with lovely duvet; one improvement that could be made would be better pillows. The old TV’s can present an issue or two but the Wi-Fi is excellent. Bentley’s does not offer any food and beverages except for a vending machine in the lounge however there are microwaves, kettles, etc. on each floor for guest to use. Located on a main road leading out of the city; a five minute drive from the city centre or the train station, also on four or more bus routes connecting with the station in max ten minutes and the city centre is two more minutes away.

The best budget accommodation I have stayed in whilst in Newcastle upon Tyne. The team the run the place are brilliant offering awesome customer service. The rooms are basic however always spotlessly clean with comfortable bed topped with lovely duvet; one improvement that could be made would be better pillows. The old TV’s can present an issue or two but the Wi-Fi is excellent. Bentley’s does not offer any food and beverages except for a vending machine in the lounge however there are microwaves, kettles, etc. on each floor for guest to use. Located on a main road leading out of the city; a five minute drive from the city centre or the train station, also on four or more bus routes connecting with the station in max ten minutes and the city centre is two more minutes away.

It was an amazing stay. With comfortable bed, relaxed and clean environment. Excellent staff.

Hotel was clean and comfortable shower kept going cold and hot

Bentley`s exceeded my expectations in all ways .Because my room was so inexpensive I was not expecting my stay to be so excellent .The room was spotless, the shower and bathroom superb .The bed was really comfortable and the hotel itself was very quiet at night .Facilities for tea and coffee making , a great value breakfast and a relaxed and friendly staff made for a superb stay .It is within walking distance of the city centre and the immediate area is a foodie paradise .Lots of different restaurants of many nationalities giving great value, much cheaper than other parts of the town .I would have no problem giving Bentley`s a five star review .It was like a home from home, better than a soulless city centre hotel stay .My go to place for a Newcastle visit .

Friendly staff, decent food generally pleasant stay

Doors constantly slamming and noise from road. Room not very dark. Paid extra for breakfast which they refused unless I paid for again (I was half an hour late due to not sleeping well which would be fair enough if they had stopped serving etc, but it was open exactly as normal they were just trying to extort more money out of me). Breakfast also cheaper than what I paid upfront for anyway. Also when checking in same man said he would not need ID 'as I'm from this country' which makes me think could be anyone in there