Grand Hotel Astrakhan

Check in was relatively quick and efficient, but that is where everything goes downhill. The room was OK but quite small. The wardrobe was hidden around a corner and crammed into a very tight space, which made it difficult to access. The safe did not work. There were no tea or coffee making facilities in the room. The shower was in the bath, which is very old-fashioned and not something you should expect in a so-called 5 star hotel. Breakfast was pretty good but thee was no bacon and the wait for eggs of any sort was very long. One toaster for the whole breakfast room is ridiculous. The coffee machine and the waiter seemed to think that shrugging his shoulders was a perfectly acceptable response. The bar is more like a transport cafe with no redeeming or attractive features whatsoever. The staff are slow and disinterested. One night, we were actually barred from entering because a party of 20 or so drunken Russians had taken over. The restaurant is poor and the selection of dishes is pathetic, which is made even worse by the quality of food that is served up.

In my opinion the best hotel in the city. Excellente service, comfortable bed, nothing missing in the room: flip-flops, robe, care products. Everythig was just smooth and comfortable. Location wise - it is in not in the walking distance to the city center, but taxis are very cheap and it takes 5 minutes to get anywhere you need.

The staff is nice. The riverside walk starts in about 300 m from the hotel

Как всегда все на высоком уровне!!!

Современный отель, оборудованный всем необходимым; шикарный бассейн, хороший тренажёрный зал, красивая и ухоженная территория, замечательный ресторан и лобби бар! Очень удобная парковка для гостей отеля. Уже забронировала этот отель снова !!!

Отель 5*, со своим бассейном и шампанским на завтрак. Уборка номера ежедневно. Персонал доброжелательный, всегда готовый помочь. В лобби и коридорах чисто, приятный запах. Шаговая доступность до центра города, рыбного рынка и городского пляжа.

Zimmer sauber und gut ausgestattet, Wasserkocher , hat gefehlt

I was lost as no English what so ever! so, it was very very complicated for me to communicate besides, they exaggerate a lot in their prices comparing to the city! I mean they are not smart nor logic price wise! However, I will not come back there again!

Прекрасный, отзывчивый персонал. Всё очень понравилось. Всем рекомендую этот отель!

Hotel is well renovated inside. It is a good hotel for families as well very good size rooms