Candlewood Suites Cape Girardeau by IHG

The bedroom was too hot as the vent didnt bring in the air from the air conditioner. Yes the fan was on but it didnt bring in the air.

Loved having a kitchenette

After the fact, in reviewing other sites for this Hotel, it is clear that this establishment has a substantial problem with making threats and blaming guests, hateful staff, and Derick, GM. What happened to me was something I had never encountered before in all my travels, including hotels and B&Bs I have stayed in around the United States, Europe, the Caribbean, and South America. It is the worst customer abuse from a business that I have ever experienced. The incident was outright harassment, as the young so-called manager berated me over and over, on the phone and in person. The staff is inexperienced (in terms of age and professionalism) compared to the other places I stay in the area. The Hotel is noisy due to unruly customers and is unkempt on the outside, particularly in terms of its sparse grounds, which include landscaping that is on its last leg and overgrown weeds. The windows are also leaky old plastic and usually do not close, letting in sound and cold air in the winter. Unfortunately, this complaint is very lengthy, with details, dates, times, and images, but there is no room here. As they say, with this Hotel, you get what you pay for. Lesson learned! Pictures of my room key envelope, the manager, and the unprofessional, childish note from the so-called manager.

The stay was amazing and I loved the set-up. The only issue I had was the bed seemed to have been broke on one side but everything else was nice

Came across as a workers weekly rental establishment. Conveniently close to the interstate but a bit too road noisy. Also conveniently close to the airport but nothing (restaurants) to walk to. Room was clean and comfortable … common's not so much.

Clean and friendly

Will never stay here again…I did my reservation for a king suite and they give me a regilar room because they don’t have the room I reserved available.. when I asked for a house keeping front desk told me to do it my self… the worst experience I have ever

I never stayed they charged me for a night and I didn’t stay for

The gym conference room and games my basketball team enjoyed the stay service was excellent also

everyone was nice