9.6 / 10 Guest Rating

Four Seasons Hotel Hangzhou at West Lake

Name: Four Seasons Hotel Hangzhou at West Lake
Address: 5 Lingyin Road, Hangzhou, cn
Rating: 9.6

5 Lingyin Road , Hangzhou, cn

Four Seasons Hotel Hangzhou at West Lake - main view

Four Seasons Hotel Hangzhou at West Lake view 2

Four Seasons Hotel Hangzhou at West Lake view 3

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Four Seasons Hotel Hangzhou at West Lake view 5

from US$948 / night

About the Property

Luxurious Accommodations
Indulge in rooms adorned with traditional Chinese embroidery, soundproofed for your comfort, and equipped with modern amenities including a flat-screen TV and a lavish bathroom with a rainshower.

Top-Notch Facilities
Enjoy a range of facilities such as an indoor pool, spa, and meeting spaces. Let the concierge assist you in planning excursions, while the 24-hour reception takes care of your needs with services like luggage storage and currency exchange.

Culinary Delights
Savor a variety of cuisines at the hotel's two restaurants, from authentic Hangzhou dishes to continental fare. Unwind with afternoon tea or cocktails at the elegant lobby lounge.

Experience luxury and convenience at Four Seasons Hotel Hangzhou at West Lake. Book now to create unforgettable memories.

Facilities & Amenities

Health or beauty spa nearby

Guest education on local ecosystems and culture

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Restaurant

Room service

Terrace

Family rooms

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programing. The property offers free premium internet access in all guest rooms starting from 1 July 2021. Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

3 rates found

1/5

Garden View King Room

The room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin with TV.

63 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Garden Room with King Bed

Non-refundable

Room Only

20% OFF$1,185.38

$948.3

Includes taxes & fees

1/6

Premier Garden View King Room

Overlooking the garden view from its balcony, room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

63 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premier Garden Room with king bed

Non-refundable

Room Only

20% OFF$1,261.66

$1,009.33

Includes taxes & fees

1/5

Garden View Room Double

Featuring garden views, this room has a bathroom coming with a bathtub and separate glass shower stall with a rainshower.

63 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Garden Room with two double beds

Non-refundable

Room Only

20% OFF$1,185.38

$948.3

Includes taxes & fees

Guest Reviews

9.6

Exceptional214 verified reviews

AI Summary

Guests highly rate the fantastic staff and frequently praise the amazing facilities.

Select topics to read reviews

Hui

Verified booking

family with young children

Standard Room

Stayed in Dec 6, 2024

"Very good"

Excellent

8.0

Helpful?

Chi

Verified booking

young couple

Standard Room

Stayed in Dec 5, 2024

"Very good"

Excellent

8.0

standard

Helpful?

Roy

Verified booking

Standard Room

Stayed in Nov 21, 2024

"Exceptional"

Exceptional

10.0

Excellent service. I am a regular

Helpful?

kingsleyc430WINCHESTER, HAMPSHIRE, ENGLAND

Verified booking

Family

Standard Room

Stayed in Nov 11, 2024

"Best hotel near West Lake and a must-go for international travellers"

Exceptional

10.0

Pros: 1. Room quality. The rooms had ample space, comfortable beds and sofas, a desk, and a decent bathroom. 2. Sleep quality. There was a wide range of pillows and quilts to choose from. 3. Food. The best restaurant was a Michelin 1-star restaurant featuring classic Hangzhou food and some Italian food, too. 4. Service. The waiters and waitresses maintained a good attitude towards us. 5. Atmosphere. Oks: 1. Value.

Helpful?

Maria

Verified booking

young couple

Standard Room

Stayed in Nov 9, 2024

"Perfect Luxury Stay in Hangzhou’s Best Location"

Exceptional

9.0

Stayed at the Four Seasons in Hangzhou, and it was perfect in every way. The location is incredible, offering easy access to beautiful surroundings, and the rooms were spacious and elegantly designed – everything you’d expect from a Four Seasons. The service and amenities were truly luxurious, making it a memorable experience. While it was on the pricier side, the quality of the stay almost made up for it. Highly recommend for a splurge-worthy getaway!

Helpful?

Xiaoxu

Verified booking

family with young children

Standard Room

Stayed in Oct 29, 2024

"Exceptional"

Exceptional

10.0

Helpful?

Shuchi

Verified booking

young couple

Standard Room

Stayed in Oct 27, 2024

"Superb"

Exceptional

9.0

Helpful?

Salama

Verified booking

young couple

Standard Room

Stayed in Oct 25, 2024

"The property is exceptional, staff are fabulous and very helpful especial Lulu and the front desk staff. Breakfast was f"

Exceptional

10.0

The property is exceptional, staff are fabulous and very helpful especial Lulu and the front desk staff. Breakfast was fantastic.

Nothing. I loved everything from the property, breakfast and staff

Helpful?

Elena

Verified booking

review category business travellers

Standard Room

Stayed in Oct 19, 2024

"I had a great experience and will definitely recommend it to others. I look forward to coming back again!"

Exceptional

10.0

This was one of the best experiences I’ve ever had. The facility is stunning, featuring beautiful spaces, an exceptional garden, and plenty of spots to relax and enjoy.

N/A

Helpful?

Albert

Verified booking

Standard Room

Stayed in Oct 15, 2024

"Not a great ROI "

Good

6.0

This four reason is too expensive compared to the value it provides. The traffic around the hotel is terrible, getting in and out is difficult.

Helpful?

7 8

10 10

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Settings

Four Seasons Hotel Hangzhou at West Lake

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Garden View King Room

Amenities

Premier Garden View King Room

Amenities

Garden View Room Double

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Very good"

"Very good"

"Exceptional"

"Best hotel near West Lake and a must-go for international travellers"

"Perfect Luxury Stay in Hangzhou’s Best Location"

"Exceptional"

"Superb"

"The property is exceptional, staff are fabulous and very helpful especial Lulu and the front desk staff. Breakfast was f"

"I had a great experience and will definitely recommend it to others. I look forward to coming back again!"

"Not a great ROI "