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9.6 / 10 Guest Rating

Four Seasons Hotel Hangzhou at West Lake

5 Lingyin Road , Hangzhou, cn

Four Seasons Hotel Hangzhou at West Lake - main view

About the Property

Luxurious Accommodations
Indulge in rooms adorned with traditional Chinese embroidery, soundproofed for your comfort, and equipped with modern amenities including a flat-screen TV and a lavish bathroom with a rainshower.

Top-Notch Facilities
Enjoy a range of facilities such as an indoor pool, spa, and meeting spaces. Let the concierge assist you in planning excursions, while the 24-hour reception takes care of your needs with services like luggage storage and currency exchange.

Culinary Delights
Savor a variety of cuisines at the hotel's two restaurants, from authentic Hangzhou dishes to continental fare. Unwind with afternoon tea or cocktails at the elegant lobby lounge.

Experience luxury and convenience at Four Seasons Hotel Hangzhou at West Lake. Book now to create unforgettable memories.

Facilities & Amenities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programing. The property offers free premium internet access in all guest rooms starting from 1 July 2021. Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Garden View King Room  - Photo 1
Garden View King Room  - Photo 2
Garden View King Room  - Photo 3
Garden View King Room  - Photo 4
Garden View King Room  - Photo 5
1/5

Garden View King Room

The room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin with TV.

63 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Garden Room with King Bed

Non-refundable
Room Only
20% OFF$1,185.38

$948.3

Includes taxes & fees
Premier Garden View King Room - Photo 1
Premier Garden View King Room - Photo 2
Premier Garden View King Room - Photo 3
Premier Garden View King Room - Photo 4
Premier Garden View King Room - Photo 5
Premier Garden View King Room - Photo 6
1/6

Premier Garden View King Room

Overlooking the garden view from its balcony, room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

63 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Premier Garden Room with king bed

Non-refundable
Room Only
20% OFF$1,261.66

$1,009.33

Includes taxes & fees
Garden View Room Double - Photo 1
Garden View Room Double - Photo 2
Garden View Room Double - Photo 3
Garden View Room Double - Photo 4
Garden View Room Double - Photo 5
1/5

Garden View Room Double

Featuring garden views, this room has a bathroom coming with a bathtub and separate glass shower stall with a rainshower.

63 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Garden Room with two double beds

Non-refundable
Room Only
20% OFF$1,185.38

$948.3

Includes taxes & fees

Guest Reviews

9.6
Exceptional214 verified reviews
AI Summary

Guests highly rate the fantastic staff and frequently praise the amazing facilities.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality8.9
Amenities9.9
Value for Money9.9
Food and Beverage9.3
Overall Experience10.0

Select topics to read reviews

E
EileenusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 20, 2025

"Exceptional"

10.0
Helpful?
A
AbdirashidcaCA
Verified booking
review category business travellers
Standard Room
Stayed in Mar 4, 2025

"Exceptional"

10.0
Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 25, 2025

"Exceptional"

10.0

One of the best hotels in China! We definitely will return.

Helpful?
S
SharonusUS
Verified booking
young couple
Standard Room
Stayed in Jan 19, 2025

"Amazing service and attention to details. Staff was so attentive and efficient"

10.0

Absolutely beautiful !

Helpful?
P
Patrick
Verified booking
Standard Room
Stayed in Jan 14, 2025

"Exceptional"

10.0

Beautiful building and grounds. Amazing service.

Helpful?
C
ChengsgSG
Verified booking
family with young children
Standard Room
Stayed in Dec 25, 2024

"Exceptional"

10.0
Helpful?
G
GillhkHK
Verified booking
young couple
Standard Room
Stayed in Dec 21, 2024

"Exceptional"

10.0
Helpful?
K
KamolthipthTH
Verified booking
family with young children
Standard Room
Stayed in Dec 20, 2024

"Exceptional"

10.0
Helpful?
W
WooisgSG
Verified booking
young couple
Standard Room
Stayed in Dec 11, 2024

"Good"

7.0
Helpful?
H
HuisgSG
Verified booking
family with young children
Standard Room
Stayed in Dec 6, 2024

"Very good location ! Enjoy the boat trip to cruise the quiet side of west lake boarding from hotel !"

8.0

Beautiful but big . The staffs are friendly , helpful !

The signage is not good enough , easy to lose the way in the building !

Helpful?