Las Palmas Hotel by the Sea

Kicked us out a day early saying we had drugs on us was full of loud drug taking familys heroin needles out the back and refused us a refund even though he had no proof of said drugs disgusting servive abismal

Lovely hotel and friendly staff, my only criticism is the shower head wasn’t secure so unable to shower and no plug in the bathroom sink, otherwise a nice stay over

Brilliant hotel for the price! Excellent service and staff friendliness. Only disappointment was the shower was either boiling hot or freezing so it meant we had to have very quick cold showers (Room 25). Unfortunately when questioned this is normal for the age of the building staff said. Honestly for £20 a night without breakfast I’d definitely stay again

The single room was spacious and bright. Bed comfortable enough. Some biscuits with the tea and coffee in room would be an added touch. A choice of 3 size of cooked breakfast available,for a charge, in addition to cerials / toast/ tea or coffee.

For the money £19 a night you cant complain. But would rather pay double than stay there again.

Hotel was clean and in a good location. However half of the staff were extremely rude and unhelpful. Internet didnt work the whole 3 days i was there, asked if they could fix it and they made minimal effort to sort it out. TV remote didnt work, told the lady at reception on checkout and she put the broken remote back in the box ready for the next customer. Asked for late checkout, one staff said they couldnt do it, (even though the hotel advertised having vacancies the whole time i was there) then another member of staff threw me out the room after leaving 30 minutes late and charged me £15 (taken from £50 cash deposit, which felt like robbery) and wouldnt allow me the full hour of late checkout. I had to ask them to call the police as they then had two males come and threaten to remove me after refusing to give my money back. The hotel wasnt the worst, but if you like unhelpful rude staff that dont listen to you, threaten you and internet that doesnt work with minimal effort to fix the problem then this is the hotel for you. I will definitely never stay there again and hope to never cross paths with anyone like the three staff members that were extremely rude and unhelpful

Would definitely stay again for the price everything was great. Apart from noise from other rooms but it’s Blackpool that’s to be expected

Staff really friendly & helpful. Ideal location

Room was dark with wet looking staining on ceiling. Wash hand basin cracked, toilet cistern unstable and shower fell apart when used. Matress was awful and needs replaced. Room was spacious as was bathroom and staff lovely and very helpful. Ofsite parking was close by.

Avoid at all costs. The first room was a single room with a small double bed shoved against the wall. I had to climb up the bed from the bottom and the bed frame was hard and wooden so I was covered in bruises. I upgraded the room for an extra £20 which was slightly bigger and the bed was still against the wall but this time the bed frame was soft so not as bad. There was no lager on draft, they had NO ice - AT ALL!! The onsite parking was £5 per 24 hours but in reality just a bit of derelict ground behind the hotel. There was no breakfast available! We left after the 3 nights to find that they had charged an extra £15 to my card, and after speaking to my bank they had also attempted and failed to take an additional £50 out even though we were home by this point! I have had to report my card as lost to prevent them from trying again, and don’t even bother trying to call them as they never answer and the mailbox is full!