Chiang Mai Gate Hotel

Hotel staff friendly. The hotel is old with some improvements, Bath-cloths not available in all rooms, Plumbing water lines, bad in showers and toilets in some rooms; Rain or stormy day, no cable and no internet; Internet slow to no connectivity; Hotel transportation available for a fee to and from airport; Air conditioners varies by room in temperature support; Hotel location to Chiang Mai gate good; Laundry service good service; Hotel restaurant good entertainment and service.

The bed was comfortable. The hot water kept running out.The shower rose was poorly located 7 feet up on the wall. The towels were hard. No thought on powerpoints in room - was only 2 and poorly placed. Included breakfast was extremely basic. Only thing I could tell it was an executive room by the inclusion of a hairdryer. Are much better options in Chiang Mai for the price charged, IMO.

great hotel, no problem booking again, staff all very helpful and willing to go the xtra mile.

Nice hotel for the price. Beds comfortable, room spacious, good aircon, breakfast ok, more variety would be nice and maybe food warmers to keep eggs etc warm. Kettle in the room would also be a bonus. Good location, close to old city, massage and plenty of food, saturday market also. Yet no street noise in room! The wifi is very slow and spotty however so if you need for work, then be patient.

It was a great hotel that is near to the Chiangmai Gate thus easy to get transport and to visit the nearby restaurants/temples. 5 minute drive from the night market and was easy to get food around here 24/7. Near to pharmacy. My suggestion is to skip the breakfast and eat the food in the vicinity.

I hoped this hotel was going to be a hidden gem after reading the reviews on Expedia so I booked it for a 1 night stay. If you're not big on free breakfast buffets, then I strongly suggest this hotel as a good value option. The room seemed recently updated, including the carpet and a very comfortable bed. The bathroom was older and possibly next on the list of upgrades. The quality of hotels seem to be a step above comparatively priced examples in Bangkok so overall I found it good value. The dinner we had was outstanding! It was obviously a different staff with a higher set of standards and/or training than the breakfast team. Go for the the fish and chips if you need a break from Asian food for a day, although my roommate reported her Asian choice was also very good. Basically everything was above expectations until we ate breakfast the day we checked out. Honestly, they really should discontinue it if they aren't going to put in the effort! What a downer after such a positive experience up to that point! When we complained about the cold food the staff did not really care, however they did re-heat the items we wanted. (didn't replace with fresh food - reheated the old food!) Anyway if the value of the breakfast isn't a deciding factor when you're booking then go ahead and give this hotel a try. If you're lucky you might catch the breakfast staff on a good day!

After leaving the hotel I've noticed that a note of 1000 baht disappeared from my wallet. Apparently, cleaning staff took an opportunity while I was heaving breakfast, as it was the only occasion when I didn't have my wallet with me. Of course, leaving the wallet unattended in the room in the plain sight was not the smartest thing to do as well... Otherwise – poor breakfast, dirty pool (actually there are frogs living in it, you can spot them at night). Spacious and comfortable room, acceptable Wi-Fi speed.

very disappointing. went here to get a bit of luxury but was anything but. took ages to check in, the pool was closed for repair but wasn't informed on arrival. room was ok and bed comfortable, but only two of the smallest pillows i've ever seen. the bathroom was horrible. the toilet didn't flush, there was only a dirty bath tub with shower attachment. decrepit tiling and hair on the floor. no wifi in room. breakfast was disappointing- what was cooked had all gone cold. easy to get taxi/song taew/tuktuk to chiang mai gate (south) then a 3 min walk. this is an old hotel and they have clearly spent some money renovating the downstairs (reception & restaurant), but they badly need to do the rooms. price if just turn up would have been 1800b (not using hotels.com), if i had paid that i'd want a refund. we checked out after one night and moved to jasmine boutique hotel, which is so much better.

Service staff in restaurant and juniors at reception were magnificent however senior staff discourteous and not interested. Buffet breakfast a let down. Rooms run down.

Though the hotel is conveniently located, and is filled with guests, it needs major renovation of its rooms. We were in the so-called newer wing's deluxe rooms which were small even for one person. The tv was placed in front of the dresser mirror making it unusable. However, the hotel kindly gave me an upgrade from the standard room I had originally ordered so I could be close to my friends for whom I had ordered a deluxe. The room was clean and the night spent was comfortable. Breakfast the next day was good with a fine variety of food. It was fine for one night; I woukd not wish to stay longer.